Summary
Overview
Work History
Education
Skills
VISA
Languages
Software
Timeline
Generic
Marco Panichi

Marco Panichi

Perth,WA

Summary

Adaptable and team-oriented professional with strong organization skills gained from previous work and personal experiences. Possesses exceptional precision, dexterity, and physical endurance. Motivated by a passion for providing technical assistance to customers and colleagues, with a solid understanding of network infrastructure, software, and hardware. Demonstrates proven ability to work independently and collaboratively as part of a team, ensuring customer satisfaction is always achieved.

Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in [Area of certification].

Upbeat and solution-focused with strong foundation in cybersecurity principles. Well-versed in network security protocols and encryption methodologies, possessing skills in vulnerability assessments and threat analysis. Capable of implementing robust security measures to protect organizational data and systems.

Overview

8
8
years of professional experience

Work History

IT Security Specialist

My Own
04.2023 - 12.2024
  • Established strong relationships with industry peers and law enforcement agencies to facilitate cooperation during cyber incident investigations.
  • Streamlined patch management processes for software updates, reducing the risk of exploitation due to outdated applications or operating systems.
  • Implemented data encryption at rest and in transit, safeguarding sensitive information from unauthorized access or exposure during transmission or storage.
  • Implemented multi-factor authentication protocols to reduce unauthorized access to sensitive information.
  • Conducted daily security checks to safeguard system integrity.

IT Specialist

TDL srl
03.2015 - 01.2022
  • Analyzed customer data to identify trends
  • Handled customer complaints and escalated issues according to procedures
  • Delivered support for internet service and connectivity-related issues pertaining to operating system, PC, and browser configuration
  • Configured and tested new hardware and software
  • Troubleshot issues on device-specific problems, network performance and internet connectivity
  • Managed and maintained network security systems
  • Created and maintained technical documentation
  • Set up equipment for employee use, performed and ensured proper installation of cables, operating systems, and appropriate software
  • Regarded computer software and hardware operation resolved problems
  • Oversaw daily performance of computer systems

Education

Certificate IV - IT

Rto
Perth, WA
01-2023

Skills

  • User Experience
  • Data Recovery
  • Customer Support Needs Assessment
  • Mobility Devices
  • Windows Vista
  • Account Management
  • Diagnosis Support
  • Apple IOS
  • Component Replacements
  • Adobe Flash
  • Configuring Devices
  • Desktop Support
  • Windows11
  • Mac Systems
  • Security information and event management
  • Technical Issues Analysis
  • Staff Training
  • Data Connectivity
  • Vulnerability assessment
  • Identity and Access management
  • Threat intelligence analysis
  • Mobile device security
  • Two-factor authentication
  • Biometric security
  • Firewall configuration
  • Risk assessment
  • Analytical thinking
  • Data analysis

VISA

Partner Visa

Languages

English
Professional Working

Software

Coding

Timeline

IT Security Specialist

My Own
04.2023 - 12.2024

IT Specialist

TDL srl
03.2015 - 01.2022

Certificate IV - IT

Rto
Marco Panichi