Marco Peressutti

Responsibilities

• Training and hiring staff members
• Generate weekly/monthly reports
• Consistently achieving monthly targets with set-in-place sales structure
• Identify sales goals and strategies
• Creating sales plans along with marketing team to achieve high customer satisfaction and return on investment
• Resolve customer complaints
• Mentoring and coaching sales team

Achievements

• Introduction of text messaging in Salesforce for more efficient customer service
• Consistently exceeding monthly sales target with new set-in place strategy
• Implementation of sales structure for sales representatives to achieve target consistently and more easily
• Learnt budget side of business
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Supervised sales team of 3 people, stepping in to support employees and deliver smooth sales processes for clients.
• Held weekly meetings with GMs to identify techniques to overcome sales obstacles.
• Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
• Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
• Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
• Reorganised and optimised leads management by implementing Salesforce CRM solution.
• Closed over $140000 in profit in sales in a single month.

Responsibilities

• Staff management, including rostering, wages and training
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Improved operations through consistent hard work and dedication.
• Responsible for purchasing and control of stock through various suppliers
• Prepare budgets and sales targets
• Managing Bookkeeping side of business for closer understanding of income and expenses
• Managing marketing through social media, market research and internal promotions with corporate offices and commercial venues located in vicinity of business

Achievements

• Increase sales by 300% in the first 6 months
• Selling the business for great profit
• Contributed to good quality customer service and established relationships with customers
• Established a profitable catering business with corporate offices within the area

Responsibilities

• Managing a team of 10 staff, including rostering, wages and training
• Onboarded new employees with training and new hire documentation.
• Accomplished multiple tasks within established timeframes.
• Handling daily POS/Cash/banking
• Managing marketing side of business through promotional material created by myself along with business owner
• Responsible for purchasing and control of stock through various suppliers

Achievements

• Doubled the sales within 2 months of starting the Role
• Maximised productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Developed and maintained relationships with customers and suppliers through account development.
• Established relationships with returning customers
• Maximised performance by monitoring daily activities and mentoring team members.
• Introduction of weekly meetings with staff member