Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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Marco Puppo

Summary

Results-driven sales leader with a proven track record of driving revenue growth, managing high-performing teams, and building lasting client relationships. Skilled in sales strategy, lead generation, and customer retention, with a talent for mentoring and motivating teams to exceed targets. Adaptable and goal-oriented, excelling in competitive, fast-paced environments while delivering measurable business success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team leader

Smart energy
05.2024 - Current
  • Successfully generated over $500,000 in profit over the last 8 months through effective sales strategies and relationship-building techniques
  • Led a high-performing sales team to achieve over $2.5 million in profit during the same period, consistently achieving company targets
  • Trained, mentored, and motivated a team of 8 sales representatives, resulting in a healthy and productive environment
  • Developed and implemented sales strategies that improved client acquisition and retention, contributing to long-term business growth
  • Proactively contacted customers to consolidate accounts, confirm appointments, and follow up on old leads, including those that had previously canceled or were unsuccessful, improving conversion rates and client engagement
  • Increased lead conversion rate from 25-40% to 75% through strategic sales techniques, improved follow-ups, and team training, significantly boosting overall revenue and efficiency
  • Recognized for strong leadership, adaptability, and the ability to drive results in a competitive, fast-paced environment

Sales rep/Co-manager

Prism Group
11.2023 - 04.2024
  • Worked as part of a dynamic sales team conducting door-to-door outreach to set solar appointments
  • Quickly advanced to a leadership role, co-managing a team and mentoring new representatives on sales techniques, customer engagement, and maintaining high morale
  • Played a key role in breaking the company record for the highest number of leads and sales achieved in a single week, setting a new performance benchmark
  • This role significantly enhanced my English proficiency, communication skills, and confidence in both sales and leadership
  • Gained valuable experience in team management, motivation, and training, contributing to overall team performance and success

Skills

    Hard skills (technical skills)

  • Sales strategy & execution
  • Lead generation & prospecting
  • Customer relationship management (CRM) software (Salesforce)
  • Negotiation & closing deals
  • Cold calling & email outreach
  • Upselling & cross-selling techniques
  • Pipeline management

    • Soft skills (interpersonal & leadership)

  • Communication & active listening
  • Persuasion & influence
  • Team leadership & training
  • Problem-solving & adaptability
  • Time management & organization
  • Resilience & ability to handle rejection
  • Conflict resolution
  • Goal-oriented & results-driven

Certification

  • Diploma in Human Sciences
  • Responsible Service of Alcohol (RSA) Certification – Victoria
  • HCPC Certification
  • High School Diploma (Maturità – Score:96/100)
  • Valid Driver’s License

Languages

Italian - Native
English - Fluent
Spanish - intermediate
Japanese - Basic

Timeline

Team leader

Smart energy
05.2024 - Current

Sales rep/Co-manager

Prism Group
11.2023 - 04.2024

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Marco Puppo