Marco Tutt
Bushmead,,WA
Summary
Capable restaurant employee knowledgeable about bar operations practices and bringing natural leadership and top-notch planning abilities. Focused on profit maximization through improved cost controls and strategic promotions. Talents include building strong teams and training employees in customer service and sales. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
43
43
years of professional experience
Work History
Shutdown Scheduler
Rio Tinto Iron Ore
06.2005 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
Assistant Bar Manager
Onyx On Sharpe
08.2017 - 03.2022
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Enhanced bar efficiency by streamlining inventory management and ordering processes.
- Boosted revenue by developing promotional events and cultivating relationships with local vendors for cross-promotional opportunities.
- Expanded menu offerings by researching industry trends, attending relevant workshops or conferences, and staying current on mixology practices.
- Coordinated with catering staff to deliver food services for special events and functions.
Manager Sporting Club
Roebourne Golf Club
03.2008 - 10.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
HSE Officer
Global Marine & Engineering
05.2004 - 06.2005
- Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
- Improved workplace safety by conducting regular site inspections and identifying potential hazards.
- Ensured compliance with all relevant health, safety, and environmental regulations through diligent monitoring and reporting processes.
- Reduced the number of accidents by developing and implementing comprehensive safety training programs for employees.
Bar Manager
Samson Tavern
10.1999 - 05.2004
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Club DJ
Jeremiahs Nightclub
06.1987 - 05.1996
- Collaborated with event planners for seamless audio-visual integration in various venue settings.
- Improved club reputation by consistently delivering high-quality, engaging DJ performances.
- Maximized guest satisfaction with professional interactions and timely response to song requests.
- Received consistent positive feedback from clients, resulting in a high rate of repeat business and referrals.
Chef Manager
Royal Australian Navy
03.1981 - 03.1987
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Mentored junior chefs and provided guidance in culinary techniques, fostering a supportive team environment.
- Assisted with menu development and planning.
Education
High School Diploma -
Kent St Senior High School
Kensington, WA11.1979
Skills
- Computer Skills
- Data Entry
- Strong Work Ethic
- Team Leadership
- Health and safety
- Responsible Alcohol Service
- Bar Management
- Inventory Management
- Supply Ordering
- Menu Updating
- Wine and liquor knowledge
- Restaurant Management
Timeline
Assistant Bar Manager
Onyx On Sharpe
08.2017 - 03.2022
Manager Sporting Club
Roebourne Golf Club
03.2008 - 10.2020
Shutdown Scheduler
Rio Tinto Iron Ore
06.2005 - Current
HSE Officer
Global Marine & Engineering
05.2004 - 06.2005
Bar Manager
Samson Tavern
10.1999 - 05.2004
Club DJ
Jeremiahs Nightclub
06.1987 - 05.1996
Chef Manager
Royal Australian Navy
03.1981 - 03.1987
High School Diploma -
Kent St Senior High School
Similar Profiles
MESUI TUA’IMESUI TUA’I
Service Person at Rio Tinto Iron OreService Person at Rio Tinto Iron Ore
Adrienne VitiAdrienne Viti
Program Advisor ATAL at Rio Tinto Iron Ore - Capability DevelopmentProgram Advisor ATAL at Rio Tinto Iron Ore - Capability Development
Peter DickiePeter Dickie
Mobile Machine Operator at Rio Tinto Iron OreMobile Machine Operator at Rio Tinto Iron Ore
Greg AndersonGreg Anderson
Machinery Operator at Rio Tinto Iron OreMachinery Operator at Rio Tinto Iron Ore
ANGELA MOSSANGELA MOSS
Site Coordinator at Rebound Orthopedics an NeurosurgerySite Coordinator at Rebound Orthopedics an Neurosurgery