Marco Yuan
Glen Iris,VIC
Summary
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Nunawading Auto
03.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
Director
Self Employed - Residential Property Development
01.2015 - 01.2024
- Purchase, planned, designed and scheduled phases for small projects.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Sales Executive
Burwin Volkswagen
02.2014 - 01.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Sales Executive
South Yarra Volkswagen
04.2013 - 12.2013
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Sales Consultant
Huafa Property Group
03.2011 - 01.2013
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
Bachelor of Commerce
Deakin University
Melbourne, VIC01-2010
Skills
- Customer Relationship Building
- Demonstrations
- Interpersonal communication skills
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Consultant
Nunawading Auto
03.2024 - Current
Director
Self Employed - Residential Property Development
01.2015 - 01.2024
Sales Executive
Burwin Volkswagen
02.2014 - 01.2015
Sales Executive
South Yarra Volkswagen
04.2013 - 12.2013
Sales Consultant
Huafa Property Group
03.2011 - 01.2013
Bachelor of Commerce
Deakin University
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