Marco Rafael Postigo
Coogee,NSW
Summary
Results-driven business leader with a proven track record of guiding organizations to success and cultivating a culture of excellence. Expertise in collaborative leadership that aligns teams with strategic goals and enhances performance. Skilled in addressing complex challenges, promoting innovation, and adapting to changing market dynamics, with a strong emphasis on strategic planning and operational efficiency.
Overview
13
13
years of professional experience
Work History
CEO
The Removal Brothers
02.2023 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
General Manager
Itech Italia Srl
08.2017 - 10.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Account Manager
Itech Italia Srl
07.2015 - 08.2017
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Project Manager
Itech Italia Srl
02.2014 - 07.2015
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Managed projects from procurement to commission.
Commercial Assistant
Itech Italia Srl
06.2012 - 10.2013
- Processed purchase orders promptly, ensuring accuracy in documentation and compliance with company policies.
- Completed quotes, orders and invoices for spare parts linked to machines installed in the Italian market.
- Managed technical visit requests, based on calendar appointments and skills within the service engineer's availability
- Maintained office supply inventory and ordered new supplies when needed.
- Streamlined order processing by coordinating with various departments to ensure timely delivery of goods and services.
- Played an instrumental role in the successful coordination of trade shows and exhibitions, showcasing the company''s products to prospective clients while maintaining a professional image.
- Answered high volume of phone calls and email inquiries.
Education
MBA - Economics And Management
Mcaquarie University
Sydney03-2024
BBA - Economics And Management
Universita' Degli Studi Dell'Insubria
Varese, Italy05-2017
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Negotiation
- Relationship and team building
- Operations management
- Business development
Languages
English
Full Professional
Italian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CEO
The Removal Brothers
02.2023 - Current
General Manager
Itech Italia Srl
08.2017 - 10.2021
Account Manager
Itech Italia Srl
07.2015 - 08.2017
Project Manager
Itech Italia Srl
02.2014 - 07.2015
Commercial Assistant
Itech Italia Srl
06.2012 - 10.2013
MBA - Economics And Management
Mcaquarie University
BBA - Economics And Management
Universita' Degli Studi Dell'Insubria
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