Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Marcus Cole

Townsville,QLD

Summary

Hard worker with a passion for animals, animal care and conservation efforts. After working in the pet industry for 3+ years i am looking to use my knowledge and expertise contribute to a organisation that focuses on helping and rehabilitating animals while also educating the public on appropriate and ethical animal care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Baker

3 Loaves Bakery
04.2020 - 11.2020
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Supported bakery operations by accurately measuring ingredients, mixing doughs, and preparing batters for various products.

Laborer

PJ Walsh Constructions
04.2018 - 03.2019
  • Used variety of hand and power tools to complete tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Retail Worker

Petbarn
02.2021 - Current
  • Greeting customers, helping locate merchandise, and suggesting suitable options for their pets and their needs, for example a customer may come in looking for something to stop their dog scratching, I can direct them to different products such as creams, supplements or dietary options appropriate for that specific dog
  • Demonstrating strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Using POS system to process sales, returns, online orders, and gift card activations.
  • Maintaining Fish tanks and livestock by cleaning and testing the PH and metallic levels of each tank and providing appropriate action, for example if a tank has high nitrates I would clean the tanks and treat with prime to ensure our fish are healthy and ready for sale
  • Educating customers on appropriate care for their pets, wether that be dogs, cats, birds, fish or reptiles. For example a customer may have questions about a specific animals enclosure size, I can confidently direct them to the appropriate enclosure wether its in store or not
  • Caring for kittens in our store and keeping records of their health and behaviour to ensure they are healthy with no behavioural issues, this involves their activity, eating behaviour and signs of health concerns such as runny noses etc.
  • Lifting and organising stock including 20kg bags of dog food and moving pallets via forklift
  • Ensuring the store is clean and organised by cleaning and disinfecting any messes are cleaned up including animal waste, this is important to ensure all customers and their animals coming into the store are safe from and possible pathogens or parasites from other animals


Education

High School Diploma -

Pimlico State High School
Townsville
11-2016

Skills

  • Reliability and punctuality
  • Patience and empathy
  • Multitasking proficiency
  • Animal handling/ caring
  • Strong work ethic

Certification

Forklift license, Blue care, White card

Interests

Animals/ nature

Conservation

Games, Movies, TV


Timeline

Retail Worker

Petbarn
02.2021 - Current

Baker

3 Loaves Bakery
04.2020 - 11.2020

Laborer

PJ Walsh Constructions
04.2018 - 03.2019

High School Diploma -

Pimlico State High School
Marcus Cole