Marcus Gebadi
Cairns
Summary
Community engagement expert with strong track record in fostering meaningful connections and driving impactful initiatives. Adept at team collaboration, adapting to changing needs, and achieving results through strategic planning and stakeholder engagement. Skilled in project management, public relations, and social media outreach, with focus on community building and outreach. Known for reliability, flexibility, and results-driven approach.
Experienced with developing and implementing community engagement strategies to foster strong community relationships. Utilizes communication and project management skills to drive successful initiatives and enhance community involvement. Track record of building and maintaining partnerships that support community goals.
Overview
29
29
years of professional experience
Work History
Community Engagement Manager
Ethan Indigenous
01.2022 - Current
- Client Engagement:
- Develop and implement strategies to engage potential clients and effectively communicate the value of our IT services.
- Conduct presentations and demonstrations to showcase cloud management solutions and software offerings.
- Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
- Recruitment and Training:
- Design and deliver training programs that equip cadets with the necessary skills and knowledge related to IT services.
- Ensure that cadets receive comprehensive onboarding and continuous support throughout their training period.
- Coaching and Mentoring:
- Provide ongoing coaching and mentorship to cadets during their 24-month positions, fostering their professional development and growth.
- Track cadet progress and provide constructive feedback to help them succeed in their roles.
- Organize workshops and networking opportunities to enhance cadet engagement with the community and industry professionals.
- Community Outreach:
- Actively engage with community organizations and stakeholders to promote our services and create awareness about the opportunities available within the IT sector.
- Collaborate with local schools, colleges, and organizations to develop programs that encourage interest in IT careers.
- Reporting and Evaluation:
- Monitor and evaluate the effectiveness of engagement strategies and training programs, providing regular reports to management.
- Adjust strategies as necessary based on feedback and performance metrics.
- Established robust networks within target Corporate and Private Organisations by participating in relevant forums, conferences, workshops or other gatherings.
- Served as a public spokesperson at events, articulating organizational values while cultivating positive relationships with key stakeholders.
- Maintained up-to-date knowledge of industry trends, ensuring that the organization remained innovative and competitive within its sector.
- Identified opportunities for cross-functional collaboration, leveraging shared goals to drive collective impact across multiple departments.
- Built strong community relationships by actively participating in local events and developing strategic partnerships.
- Assisted with business communications via email, social media and mailings.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented training programs for staff.
Support Worker
Safe Pathways
01.2007 - 01.2014
- This role is to care for children in a residential setting who are in the care of Child Safety and ensure their well being, daily needs and general care are
- Duties included:
- Delivering daily care to children in a family based setting
- Ensuring that service delivery meets the overall needs of the young people and upholds the standards of care
- Providing support and stability to young people in care who have high/extreme needs and behaviors
- Coordinating holistic service delivery
- Positive behavior support
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
General Manager
GenX Enterprises Pty Ltd
01.2007 - 01.2014
- As general manager of this service, I had oversight of a residential care service for children in the Child Protection system who had complex needs and were placed into transitional placements with the service which operate in Cairns, Townsville and Mt Isa.
- Duties included:
- Oversight of general operations of the company
- Developing culturally appropriate care initiatives
- Provide a care environment within a strong legislative framework
- Product & program development within the company
- Oversight of Area Managers & head office staff
- Handle complex situations
- General quality assurance and best practice
- Provide staff and client support
- Liaise between Child Safety and young people
- Service delivery monitoring & reporting
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Boarding Supervisor & Recreation Officer
Joe McGuiness Hostel
01.2006 - 01.2007
- This role involved caring for young people on a day to day basis who were boarding in Cairns for Secondary Education from Remote Indigenous Communities.
- Duties included:
- Develop and implement recreational programs
- Supervise large groups of young people
- Provide supervision to boarders
- Provide support for young people who were living away from home
- Behaviour management
- Scheduled events in recreation facilities and monitored facility conditions.
- Conducted regular training sessions for boarding staff to ensure consistent implementation of best practices, policies, and procedures across the team.
- Conducted regular room inspections to maintain cleanliness standards across the boarding house facilities.
Alternate Care Officer
Department of Child Safety
01.2005 - 01.2007
- This position involved the recruitment and assessment of foster carers in Cairns, Cape York & Torres Strait regions to care for children placed in protective care.
- Duties included:
- Foster carer recruitment strategies
- Conduct Foster carer assessments & make recommendations
- Deliver training to approved carers
- Provide post placement support to approved foster carers
- Working within a culturally diverse remote region with complex needs
Case-Co Ordinator
Itec Health
01.2002 - 01.2004
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
- Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
- Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
- Collaborated with departments such as Department of Child Safety and Communities on daily basis to resolve issues according to client case plan.
Operations Manager
Waroo Indigenous and Scenic Tours
01.2002 - 01.2004
- This role required the coordination and delivery of services for international tour groups for indigenous scenic tours.
- Duties included:
- Coordinate daily field operations
- Quality control
- Monitoring staff performance
- Liaise with global wholesalers
- Staff recruitment
- Product development
- Engaging traditional owners to provide services to international clients
- Company budget
Indigenous Support Officer
St Augustine’s College
01.2000 - 01.2002
- This role allowed me to provide specialized services to the indigenous student cohort enrolled in St Augustine’s College with the aim to support and assist in meeting their often complex needs and provide guidance with regards to career paths.
- Duties included:
- Indigenous student support initiatives
- Liaise between indigenous students and other staff or entities
- Work experience coordination
- Conduct cultural activities and coordinate funding for this
- Motivational activities
- Mediate between students and family/guardians
- Rugby league coach
- Boarding supervisor
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery at all times.
Full Service Worker
Cairns Centacare
01.2000 - 01.2000
- This was a pilot program by the Catholic Diocese for young people who had exhibited behavioural challenges to support their continued learning and career paths in a alternate environment.
- Duties included:
- Transition young people from high school to vocational programs, training courses or employment
- Assist students returning to school with complex needs
- Tailoring programs to individual client needs to encourage engagement
- Assist clients in pre-vocational preparation
- Utilized problem-solving skills to address complex customer needs effectively.
- Established strong relationships with clients, leading to increased trust and loyalty.
- Developed strong connections with students, family members, and peers through effective listening and interpersonal skills.
Youth Development Officer
Department of Families Yarrabah
01.1996 - 01.1999
- This role mainly focused on coordination of client-based community service mandatory requirements and relied heavily on strong community engagement to ensure that the young people involved met their obligations
- Duties included:
- Coordination of community service activities for groups
- Engage young people with mandatory community service orders
- Supervision of community service activities
- Suicide risk assessment and behavioural observations
- Deliver tailored programs relating to sexual health, literacy & numeracy
- Community Liaison Officer
Education
Diploma Of Community Services - Protective Intervention
01.2010
Certificate IV in Community Services - Protective Care
01.2007
Certificate IV in Training & Assessment -
TAFE QLD
QLD01.2011
BSB50215 DIPLOMA OF BUSINESS -
HAMEL INSTITUTE
03-2017
Skills
- Partnership development
- Stakeholder management
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Active listening
- Effective communication
- Written and verbal communication
- Certified in CPR/AED
- Relationship building
- Public relations
- Stakeholder engagement
- Self motivation
Hobbies and Interests
Fishing, Football, Hunting, Camping
Resume
- Please find the following resume and associated work experience and qualification information.
- If you require any further information, please do not hesitate to contact me on the contact details below.
Timeline
Community Engagement Manager
Ethan Indigenous
01.2022 - Current
Support Worker
Safe Pathways
01.2007 - 01.2014
General Manager
GenX Enterprises Pty Ltd
01.2007 - 01.2014
Boarding Supervisor & Recreation Officer
Joe McGuiness Hostel
01.2006 - 01.2007
Alternate Care Officer
Department of Child Safety
01.2005 - 01.2007
Case-Co Ordinator
Itec Health
01.2002 - 01.2004
Operations Manager
Waroo Indigenous and Scenic Tours
01.2002 - 01.2004
Indigenous Support Officer
St Augustine’s College
01.2000 - 01.2002
Full Service Worker
Cairns Centacare
01.2000 - 01.2000
Youth Development Officer
Department of Families Yarrabah
01.1996 - 01.1999
Certificate IV in Community Services - Protective Care
Diploma Of Community Services - Protective Intervention
Certificate IV in Training & Assessment -
TAFE QLD
BSB50215 DIPLOMA OF BUSINESS -
HAMEL INSTITUTE
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