MARCUS Ha
Richlands,QLD
Summary
Versatile and dynamic professional with experience in both the Defence Air Force and managerial roles at McDonald's. Excelled in fostering teamwork, enhancing customer satisfaction, and driving operational excellence. Skilled in critical thinking and problem resolution, consistently delivering results under pressure. Proven track record of improving service delivery through effective communication and meticulous attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AC
Defence Air Force
08.2024 - 04.2025
Military training
Manager
McDonald's
01.2023 - 05.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Forest Lake State High School
Forest Lake 11.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Calm under pressure
- Decision-making
- Problem resolution
Certification
First Aid course.
Workplace and safety
Timeline
AC
Defence Air Force
08.2024 - 04.2025
Manager
McDonald's
01.2023 - 05.2024
Forest Lake State High School
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