Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MARCUS Ha

Richlands,QLD

Summary

Versatile and dynamic professional with experience in both the Defence Air Force and managerial roles at McDonald's. Excelled in fostering teamwork, enhancing customer satisfaction, and driving operational excellence. Skilled in critical thinking and problem resolution, consistently delivering results under pressure. Proven track record of improving service delivery through effective communication and meticulous attention to detail.

Overview

2
2
years of professional experience
1
1
Certification

Work History

AC

Defence Air Force
08.2024 - 04.2025

Military training

Manager

McDonald's
01.2023 - 05.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Forest Lake State High School
Forest Lake
11.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Decision-making
  • Problem resolution

Certification

First Aid course.

Workplace and safety

Timeline

AC

Defence Air Force
08.2024 - 04.2025

Manager

McDonald's
01.2023 - 05.2024

First Aid course.

Workplace and safety

Forest Lake State High School
MARCUS Ha