Marcus Hodder
Muswellbrook,NSW
Summary
Customer-oriented professional with experience in live online gaming, youth leadership, and retail operations. Engages diverse audiences and delivers exceptional service in fast-paced environments. Hosts live-streamed casino games, leads youth programs, and supports retail operations, demonstrating strong communication and problem-solving skills to ensure customer satisfaction.
Overview
5
5
years of professional experience
Work History
Game Presenter
Evolution Gaming
Vancouver, Canada
11.2024 - 02.2025
- Engaged players by hosting live casino games, including roulette, blackjack, and game-show-style titles, enhancing player interaction and enjoyment. Acted as the face of the game, engaging with players through live video streams, explaining rules, announcing outcomes, and fostering a lively, professional atmosphere. Blended entertainment with technical operation, ensured smooth game execution while delivering a high-quality interactive experience for online players.
- Engaged players through interactive game presentations and commentary.
- Maintained a lively atmosphere to enhance player experience.
- Operated gaming equipment and ensured proper functionality during sessions.
Camp counsellor
Camp Jubilee Outdoor and Rec
Vancouver, Canada
04.2024 - 11.2024
- Supervised and guided campers, maintained their safety, and facilitated a variety of activities. Led group activities, managed daily schedules, addressed campers' needs and concerns, and fostered a positive, inclusive environment. Demonstrated strong communication, leadership, problem-solving skills, and the ability to work collaboratively. Displayed patience, enthusiasm, and adaptability to create an engaging and supportive experience for all participants.
- Led group activities promoting teamwork and cooperation among campers.
- Supervised daily camp routines ensuring safety and engagement for all participants.
- Developed and implemented creative lesson plans tailored to camper interests.
Team Member
Coles Group
Muswellbrook, NSW
08.2020 - 04.2024
- As a Coles team member, your role centers around delivering exceptional customer service and ensuring a positive shopping experience. Key responsibilities include assisting customers with inquiries, providing product recommendations, and addressing any concerns promptly and professionally. You'll need strong communication skills to interact effectively with diverse customers, problem-solving abilities to handle issues efficiently, and a friendly, approachable demeanor to create a welcoming atmosphere. Experience in managing transactions, stocking shelves, and maintaining store cleanliness also contributes to a smooth operational flow and customer satisfaction.
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization in store areas.
- Stocked shelves with merchandise according to store layout.
Education
Muswellbrook High School
Muswellbrook, NSWSkills
- Live game hosting
- Rules explanation
- Technical support
- Player engagement
- Entertainment Industry Knowledge
- Brand representation
- Confident public speaking
- Clear articulation
- Quick thinking
- Team cooperation
- Adaptability and flexibility
- Self-motivation
- Interpersonal skills
- Reliability
- Entertainment Industry Knowledge
Timeline
Game Presenter
Evolution Gaming
11.2024 - 02.2025
Camp counsellor
Camp Jubilee Outdoor and Rec
04.2024 - 11.2024
Team Member
Coles Group
08.2020 - 04.2024
Muswellbrook High School