Marcus Lee
Melbourne,VIC
Summary
Passionate about finance and dedicated to achieving excellence through hard work and determination, with a background in finance (Monash university). Dynamic and adaptable professional, honed skills at Leeka Architects and Planners, showcasing an analytical mindset and technical aptitude in property development and customer engagement. Excelled in leadership roles, enhancing brand awareness and customer service across diverse industries with a knack for problem-solving and fostering positive relationships.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Intern Trainee
Leeka Architects And Planners
2024.03 - Current
- Worked alongside senior staff members to gain industry insight and hands-on experience in various aspects of the business (property).
- Assisted in the development of marketing campaigns, resulting in increased brand awareness and customer engagement.
- Developed and maintained relationships with key internal stakeholders.
- Sat in multiple meetings with agents and builders.
Event Staff Member
Butterfly Kidz Pty Ltd
2023.06 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies/animals.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Implemented event protocols to maintain safety and security of all attendees.
- Trained new employees in proper procedures and policies to achieve employee efficiency and safety at work.
- Supervised event attraction for cleanliness and safety standards.
- Educated clients about butterflies.
- Contributed to increased event attendance through effective promotional efforts on social media platforms.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Greeted guests and welcomed patrons in support of company service policy.
Assistant Store Manager
Zomp Shoes
2021.02 - 2022.11
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Used applications like vend for retail management.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Restaurant Waiter
TGIF Fridays
2021.03 - 2021.11
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Office Assistant Intern
Rs Architects
2020.02 - 2021.11
- Completed clerical tasks such as filing, copying, and distributing mail.
- Proofread papers, letters and marketing materials to identify mistakes for quality control.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Developed correspondence letters, memos, and emails.
- Learned how to read blueprints
- Learned how to use Computer Assisted Design
Education
Bachelor of Business - Banking And Finance
Monash University
Melbourne, VIC06.2025
Skills
- Analytical mindset
- English
- Mandarin
- Excel
- Excellent Communication
- Friendly, Positive Attitude
- MYOB (accounting software)
- Relationship Building
- Teamwork and Collaboration
Certification
Working with children - Service Victoria
REIV- Entry Education
Responsible Service of Alcohol - Victoria State Government (Victorian Government)
Additional Information
Hobbies
-Rugby Union (played throughout high school and for Melbourne Unicorns club)
-Basketball (travelled to Nepal to play in FOBISEA games)
-Muay thai
-Swimming
-Hiking
-I like reselling clothes at my own stall (camberwell market)
Languages
Malay
Professional Working
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Indonesian
Professional Working
Timeline
Intern Trainee
Leeka Architects And Planners
2024.03 - Current
Event Staff Member
Butterfly Kidz Pty Ltd
2023.06 - Current
Restaurant Waiter
TGIF Fridays
2021.03 - 2021.11
Assistant Store Manager
Zomp Shoes
2021.02 - 2022.11
Office Assistant Intern
Rs Architects
2020.02 - 2021.11
Bachelor of Business - Banking And Finance
Monash University
Working with children - Service Victoria
REIV- Entry Education
Responsible Service of Alcohol - Victoria State Government (Victorian Government)
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