Marcus Ray
Williamstown,Victoria
Summary
Dedicated and detail-oriented aspiring Apprentice Mechanic with a strong passion for the automotive industry, eager to apply my diverse experience and commitment to quality in a dynamic, customer oriented mechanical team. My enthusiasm for learning and problem-solving ensures that I contribute effectively to the success of the team while honing my skills in the field.
Overview
6
6
years of professional experience
Work History
2. Year Light Vehicle Apprentice
VACC - Melbourne City Land Rover, 351 Ingles St
12.2023 - Current
- Conducted independent morning duties, including oil robot preparation, adblue machine refilling, and hoist safety check.
- Acquired trade best practices and techniques from experienced professionals for tasks including servicing, fluid change, brake pad and disk changes, as well as replacement of fuel filters, brake hoses, and suspension components.
- Provided excellent customer service to clients dropping off vehicles for service.
- Preparing vehicles (Jaguar/Land Rover) for service: photos and condition report.
- Proficient in the use of Topix Cloud (diagnostic tool).
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills through collaboration with seasoned professionals on diverse assignments.
- Ensured adherence to company policies, procedures, and safety guidelines while performing daily job responsibilities.
- Skilled in proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Exhibited a strong work ethic through punctual and diligent task completion.
- Developed and maintained strong professional bonds with colleagues and superiors, contributing to a harmonious work atmosphere.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
First Year Light Vehicle Apprentice
JOHN BLAIR AUTOMOTIVE (HONDA)
02.2023 - 11.2023
- Provided exceptional services on Honda vehicles encompassing oil and fluid changes, comprehensive transmission monitoring along with differential supervision. Conducted thorough CVT servicing while also attending to brake maintenance needs. Expertly performed wheel alignment and balancing duties in addition to efficiently replacing tyres when necessary.
- Assisted in supervised replacement of timing belts and clutches.
- Performed thorough diagnostics to detect mechanical malfunctions
- Displayed extraordinary teamwork skills and adaptability when faced with pressure, resulting in the provision of outstanding customer service.
- Cultivated cooperation and friendliness by maintaining open lines of communication with both colleagues and diverse customers.
Picker and Parts Associate
Napa Auto Parts Sunshine West
07.2022 - 02.2023
- Managed efficient parts deliveries, data entry, order packing, and organized shelf management.
- Facilitated clear communication and improved customer service through proficient utilization of parts ordering systems.
- Gained proficiency in correctly identifying and categorizing various automotive components.
Shelf Stacker
Woolworths Williamstown
12.2021 - 07.2022
Restaurant Crew Member
McDonald's Altona
09.2018 - 01.2021
- Handled various responsibilities such as processing orders, preparing food, managing cash transactions while delivering exceptional customer service.
- Ensured efficient operations in both kitchen and front-of-house settings by assuming leadership roles and mentoring new team members.
- Gained comprehensive understanding of Occupational Health and Safety regulations.
Education
Automotive Pre-Apprenticeship (Incomplete) -
Kangan Institute
High School Diploma -
Williamstown High School - Pasco St. Campus
Williamstown, VICYear 12 VCE Certificate -
Williamstown High School
01.2021
Skills
- Strong customer service abilities
- Effective team collaboration skills
- Thrive in high-pressure environments
- Problem-solving mindset
- Car enthusiast with deep seated love for German engineered vehicles
- Focused on becoming an accomplished qualified automotive technician working within an enthusiastic team of like minded colleagues
Attributes
- Reliable: Consistently completing tasks promptly with meticulous attention to detail.
- Enthusiastic: Proactively embracing new challenges and learning opportunities in the automotive realm.
- Effective Communication: Skilled in communicating across various age groups, thriving both independently and collaboratively.
- Self-motivated: Displaying initiative by identifying and fulfilling work requirements effectively.
Hobbies and Interests
- Passionately engaged in vehicle maintenance, modification, and troubleshooting.
- Actively participate in buying and selling vehicles and car parts via online platforms.
- Provide automotive advice to peers, friends, and family.
- Proficient in identifying potential vehicle issues and formulating effective solutions.
References
Available upon request
Timeline
2. Year Light Vehicle Apprentice
VACC - Melbourne City Land Rover, 351 Ingles St
12.2023 - Current
First Year Light Vehicle Apprentice
JOHN BLAIR AUTOMOTIVE (HONDA)
02.2023 - 11.2023
Picker and Parts Associate
Napa Auto Parts Sunshine West
07.2022 - 02.2023
Shelf Stacker
Woolworths Williamstown
12.2021 - 07.2022
Restaurant Crew Member
McDonald's Altona
09.2018 - 01.2021
Automotive Pre-Apprenticeship (Incomplete) -
Kangan Institute
High School Diploma -
Williamstown High School - Pasco St. Campus
Year 12 VCE Certificate -
Williamstown High School
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