Marcus Small
Marrickville,NSW
Summary
I am currently working as a disability support worker for 7 hours a week and am looking to supplement my hours!
I am seeking a minimum of 25 hours in either Food and Beverage, Retail, or within an Administration Role. Whilst the majority of my experience comes from hospitality (the experience listed on my resume is not all of it), I also have experience in an admin capacity. I have strong customer service skills, and excellent communication in both written and communication form. I am looking for a role that i can commit to long term and grow within.
I am extremely easy going and love to have a laugh. Though this never gets in the way of task completion. I want to make new friends whilst i progress my career!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Private
07.2023 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Barista
Outfield Cafe
09.2024 - 06.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Administration Assistant
Lighthouse Allied Health
06.2023 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
Barista
Small Talk
04.2023 - 04.2024
Front Desk Receptionist
the Fullerton Hotel
01.2022 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Arts - Psychology
Macquarie University
05-2027
Skills
- Cash handling
- Preparation of hot and cold beverages
- Sound understanding of microsoft office
- Strong written and verbal skills
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Upselling
Certification
- Responsible Service of Alcohol
- CPR Certificate
- Working with Children Check
Timeline
Barista
Outfield Cafe
09.2024 - 06.2025
Disability Support Worker
Private
07.2023 - Current
Administration Assistant
Lighthouse Allied Health
06.2023 - 10.2024
Barista
Small Talk
04.2023 - 04.2024
Front Desk Receptionist
the Fullerton Hotel
01.2022 - 01.2023
Bachelor of Arts - Psychology
Macquarie University
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