Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marcus Van Son

Cranbourne,VIC

Summary

Automotive industry for 40 + years

Provide high quality customer service and

attention to detail in dealing with any problems

that arises Hardworking Automotive Technician with [Number] years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Automotive Technician

Aussie Service Centre
02.2022 - Current
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.

Disability Mobility Scooter Assembler

Magic Mobility
04.2019 - 12.2021
  • Enhanced customer satisfaction by addressing and resolving mobility-related issues promptly and efficiently.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.

Director

Geoff Fuller Motors
07.2003 - 03.2019
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.

Automotive Technician

Subcontracter
06.1995 - 07.2003

General repairs and maintenance all vehicles

Automotive Technician

Ray Smith Motors
10.1980 - 08.1995

General repairs and maintenance

  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.

Education

High School Diploma -

Dandenong Technical School
Dandenong, VIC

Automotive Apprenticeship -

Chisholm Institute
Dandenong, VIC

Skills


  • Relationship Building
  • Customer Relationship Management (CRM)
  • Team Collaboration
  • Strong Work Ethic
  • Safety Awareness
  • Valid Driver
  • Hazardous Waste Management

Certification

Cert 4 automotive

Cert 4 lpg installation

Timeline

Automotive Technician

Aussie Service Centre
02.2022 - Current

Disability Mobility Scooter Assembler

Magic Mobility
04.2019 - 12.2021

Director

Geoff Fuller Motors
07.2003 - 03.2019

Automotive Technician

Subcontracter
06.1995 - 07.2003

Automotive Technician

Ray Smith Motors
10.1980 - 08.1995

High School Diploma -

Dandenong Technical School

Automotive Apprenticeship -

Chisholm Institute
Marcus Van Son