Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcus Wilmot

Essendon,VIC

Summary

Knowledgeable Store Assistant with history of supporting store operations and enhancing customer satisfaction. Adept at managing inventory, assisting customers, and maintaining store cleanliness. Demonstrated ability in fostering positive customer interactions and ensuring well-organized shopping environment.

Overview

1
1
year of professional experience

Work History

Volunteer Store Assistant

Salvos Stores
05.2023 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Developed strong rapport with customers and created positive impression of business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Dish Washer

Naked Egg Cafe
09.2023 - 12.2023
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.

Education

High School Diploma -

Strathmore Secondary College
Strathmore, VIC
11-2022

Skills

  • Customer Assistance
  • Customer Service
  • Store maintenance
  • Team Collaboration
  • Store safety
  • Inventory Management
  • Stock replenishment
  • Merchandise Display
  • Friendly and Helpful
  • Reliable and Responsible
  • Honest and Dependable
  • Excellent Communication

Timeline

Dish Washer

Naked Egg Cafe
09.2023 - 12.2023

Volunteer Store Assistant

Salvos Stores
05.2023 - Current

High School Diploma -

Strathmore Secondary College

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Marcus Wilmot