Mardi Haggart
Myrtle Bank,South Australia
Overview
15
15
years of professional experience
Work History
CR/TR Cluster Manager
Country Road Group
02.2023 - Current
- Oversee cluster with 12m MAT
- Successful opening of Myer CR/TR concession
- Part of top 15 project group
- Reviewing qualtrics results to deliver exceptional customer service results and opportunities for improvement
- Strategically partner with VM to ensure consistent excellence in execution across cluster
- People recruitment, training and development. Succession plan strategy
- Financial management. TCOB rosters compliant and hours used effectively.
- Review product opportunities and liaise with planners
- Weekly management meetings to discuss cluster performance, opportunities and weekly plan
- Implemented Strategic Blue print for Growth across cluster
- Audit compliance
CR Cluster Manager
Country Road Group
09.2019 - 02.2023
- Achieved CR SA Financial award 2022 and 2023
- Achieved CR SA Customer Service award 2022 and 2023
- Achieved CR SA award Store look and Feel 2022 and 2023
- Managed CR Rundle Place and David Jones concession
CR Cluster Manager
Country Road Group
07.2015 - 09.2019
- Oversaw CR retail store and West Lakes David Jones concession.
- Achieved Customer Service award SA 2017
CR Cluster Manager
Country Road Group
01.2010 - 07.2015
- Oversaw CR retail store and Marion retail store
Timeline
CR/TR Cluster Manager
Country Road Group
02.2023 - Current
CR Cluster Manager
Country Road Group
09.2019 - 02.2023
CR Cluster Manager
Country Road Group
07.2015 - 09.2019
CR Cluster Manager
Country Road Group
01.2010 - 07.2015