Franceska Biba
Wigston, Leicester ,Uk
Summary
Proven professional with extensive experience in maintaining cleanliness and hygiene, demonstrated at Italian Restaurant and in various domestic settings. Skilled in deep cleaning and floor sanitation, coupled with a strong ability to foster client loyalty through exceptional service. Achieved significant referrals by blending hard skills with effective communication, ensuring customer satisfaction and workplace efficiency.
Overview
11
11
years of professional experience
Work History
House Cleaner
06.2024 - Current
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Dusted picture frames and wall hangings with cloth.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Restaurant Waiter
Italian Restaurant
12.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained clean and organized dining areas for optimal guest experience.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
Hairdresser Assistant
Hair Care
04.2022 - 07.2022
- Contributed to salon revenue growth with suggestive selling of retail products after providing detailed explanations of their benefits and proper use.
- Provided excellent support during color treatments by mixing accurate formulations according to stylist instructions and monitoring processing times closely.
- Improved client satisfaction by providing exceptional service and maintaining a clean, organized salon environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Babysitter
Friends
01.2014 - 04.2014
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
Education
Diploma - Waxing
International Nails Hair Beauty Academy
Leicester 01-2023
Diploma - Nail Technician
International Nails Hair Beauty Academy
Leicester 04-2022
High School Diploma -
Highschool Arif Halil Sulaj
Mamurras Albania 07-2011
Skills
- Cleaning and sanitization
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Deep cleaning expertise
- Clothes laundering
jogging, cooking
I like to cook for my family and to go to walk in the nature. Also another hobbies is to go for a swim.
Timeline
House Cleaner
06.2024 - Current
Restaurant Waiter
Italian Restaurant
12.2023 - Current
Hairdresser Assistant
Hair Care
04.2022 - 07.2022
Babysitter
Friends
01.2014 - 04.2014
Diploma - Waxing
International Nails Hair Beauty Academy
Diploma - Nail Technician
International Nails Hair Beauty Academy
High School Diploma -
Highschool Arif Halil Sulaj
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