Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Maree Archer

Swan Hill

Summary

Proven leader in customer service and security, excelling in roles at Woodward Foods Australia and McDonald's, where dedication to safety and customer satisfaction was paramount. Skilled in administration and incident reporting, I boosted team efficiency and enhanced guest experiences through exceptional service and security measures. My adeptness in both hard and soft skills ensures a welcoming yet secure environment for all.

Overview

33
33
years of professional experience

Work History

Security Officer / Administrative Duties

Woodward Foods Australia
2023.09 - Current

Roles Included

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Enter pay roll records

Entering con notes for logistics


Customer Service Cashier

Rivett's Bakery
2016.01 - 2023.09

Roles included

Developed and managed relationships with customers to increase customer loyalty.

Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Processed customer orders and accurately handled payment transactions.

Waitress/Reception

Tellers Restaurant , Swan Hill
2016.01 - 2017.09

During my later years of employment at McDonalds I opted to take on an additional job. I thoroughly enjoyed the work , however I was forced to pursue a new employment after the establishment was closed in late 2017 early 2018.


Roles included

General waitress work

Reception/Cashier

Nightly receipt reconciliation

Manager/ General Staff Member

McDonalds, Swan Hill , Vic
2005.06 - 2016.02

I commenced work at McDonald's in June 2005. After raising children for 9 years I was anxious to get back in the field and re develop my skill set. I quickly found my footing the moment the job commenced with in my first year of work I received several rewards as a result of my work ethic and dedication to the job. Three years into my employment at McDonald's the owner of the store recommended for me to up a senior management role. I was a senior manager from at McDonald's from 2008 to late 2014 when I stood down from the role. My remaining two years at McDonald's Swan Hill were spent as a senior crew trainer/senior staff member.


Roles included were:

Responding to customer inquiries

Cashier

Up skilling and managing ideal crew teams

On site assistance

Monitoring if inventory

Assisting owners in making crew based business decisions

Cashier / General Staff Member

Weirs Family Supermarket
1991.02 - 1995.09

Broad customer assistance

Cashier

Intermediate money handling skills

Customer service

General workplace etiquette

Education

No Degree - Completed Year 11

Donald High School
Donald, VIC

Skills

    Incident Reporting

    General security

    Administration skills

    Microsoft office essential skills

    Computer Basics 2021

    Mastering windows 10

Accomplishments

    Staff Manager for six years

    Winner of the McDonalds employee of the quarter award 2006

    Winner of the McDonalds rookie of the year award 2006

Timeline

Security Officer / Administrative Duties

Woodward Foods Australia
2023.09 - Current

Customer Service Cashier

Rivett's Bakery
2016.01 - 2023.09

Waitress/Reception

Tellers Restaurant , Swan Hill
2016.01 - 2017.09

Manager/ General Staff Member

McDonalds, Swan Hill , Vic
2005.06 - 2016.02

Cashier / General Staff Member

Weirs Family Supermarket
1991.02 - 1995.09

No Degree - Completed Year 11

Donald High School
Maree Archer