MAREK STUTIKA

=Established trusted relationships with key clients (Avis Budget Group, Tourism Fiji, Fiji Airways, Cosmax, Shiseido, SunRice, Jurlique, BMS) by providing consistent communication and exceptional service throughout the account lifecycle.

• Develop comprehensive media strategies that align with client goals and objectives. Work closely with strategy director, planning and activation team and key specialists in the business to deliver meaningful media campaigns.
• Working closely with wider Havas Village and key stakeholders across Havas Red and Havas Host.
• Oversee the execution of media campaigns, ensuring they are delivered on time and meet client expectations.
• Lead and mentor team of 6 people (3 Account Managers and 3 Account Executives). Conduct performance reviews, set objectives and KPI's.
• Manage account budgets, ensuring projects are delivered within financial constraints. Identify opportunities for upselling and cross-selling additional agency services to clients.
• Support the agency's new business efforts and support Group Business Director and wider Leadership Team with new business opportunities

• Overseen Colliers International account across Australia and New Zealand
• Build a strong relationship with key client stakeholders
• Proactively manage an Account Service team with up to 5 direct reports
• Manage new client set up and software implementation
• Liaise with software provider to ensure optimal performance for all users
• Identify opportunities for software improvements to increase efficiencies
• Oversee weekly campaigns and media bookings
• Ensure all property marketing campaigns are running smoothly
• Liaise with and develop strong relationships with media partners across all mediums
• Ensure the timely delivery of campaigns
• Resolve issues to maintain and strengthen client's trust
• Drive contract rate negotiations and value add opportunities for clients
• Ensure financial compliance is followed for all client campaigns
• Oversee a large volume of queries in Zendesk, ensuring service levels are maintained
• Conduct regular training webinars and facilitate workshops
• Manage regular reporting metrics for clients spend and trends
• Manage and regularly update weekly revenue forecast in order to track spend and revenue.

• Develop and maintain strong relationships with national key accounts and stakeholders
• Create account plans for existing clients– implement and measure accordingly
• Prepare client briefs – understand clients marketing objectives and overall business strategy
• Respond to client pitches
• Plan budget, collaborate internally with creative, digital & media & work towards final pitch presentation
• Manage full end-to-end national project role outs on time and budget
• Including client, agency & third party supplies
• Review and approve creative concepts including branding, copy, artwork & website content
• Review client's current marketing and advertising channels, identify and recommend improvements in efficiencies including reach and cost savings
• Keep clients abreast of new digital advertising channels/platforms
• Execute paid digital advertising campaigns including Google Display Network & Programmatic media buying
• Proactively pitch fresh and innovative ideas to clients - identify growth areas via business development.

• Develop and manage internal and external advertising and marketing campaigns for property clients
• Work alongside team assistants, executives, national directors and corporate marketing to assist in the successful implementation of property campaigns nationally
• Develop and strengthen customer relationships through account management with consistent communication and face to face meetings to identify potential business opportunities
• Liaising directly with external media representatives
• Development and management of new client accounts
• Review and approve creative concepts including branding, copy, artwork and website
• Review client's current marketing and advertising channels, identify and recommend improvements in efficiencies including reach and cost savings
• Keep clients abreast of new digital advertising channels/platforms
• Executing paid digital advertising campaigns including Google Display Network & Programmatic media buying
• Meet and shortlist potential print, digital and technology suppliers.

• Oversee the development of all campaign elements including: digital ads, print ads, photography, signage, TV advertising, brochures, eDMs, online advertising banners and specialized client portfolio publications
• Engaging third party suppliers (publishers, TV channels, photographers, signage companies, videographers…etc.)
• Managing bookings nationally across various channels – TV ads, print and digital bookings
• Processing, distributing and proofing print media to national, major metro, local publications
• Managing finances for campaigns/account reconciliation
• Managing creative design of bespoke advertising by directing designers on customer requirements and needs
• Proof-read all final high-resolution artwork files for spelling/ grammatical mistakes and print requirements inn adherence to the client's brand guidelines to ensure zero error
• Be a brand champion
• Adhere to clients brand guidelines and ensure awareness to any changes to their policies and procedures.

• Maintain claim file notes by entering actions undertaken such as weekly benefits, IMC appointments etc.
• Organize medical appointments, investigations, police reports and interpreter services
• Ensure invoices and payments comply with GST/ITC guidelines, ensure invoices are on file for payments that have been authorized
• Manage phone enquiries as per Employers Mutual Telephone Etiquette policy
• Follow up unpaid account, medical reports, investigation reports etc.
• Preparation of documentation and standard letters to appropriate parties.