MARGARET ADAMS
Caboolture,QLD
Summary
Dynamic Office Manager with extensive experience at Dubbo Radio Cabs, excelling in payroll administration and workflow optimization. Proven track record in enhancing financial reporting and customer relationship management. Adept at contract negotiations and fostering team collaboration, ensuring operational efficiency and client satisfaction. Committed to driving organizational success through strategic planning and effective communication.
Overview
37
37
years of professional experience
Work History
Office Manager/Administration/Payroll
Dubbo Radio Cabs
12.2025 - Current
- Handled incoming business and client requests for information.
- Completed weekly payroll for employees and subcontractors.
- Integrated logistics systems into company processes to improve operations and manage work orders and price changes.
- Optimized organizational systems for payment collections, AP/AR, deposits, and record keeping.
- Performed billing, collection, and reporting functions for the office.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
- Prepared vendor invoices and processed incoming payments.
- Solved problems timely and effectively, ensuring customer satisfaction
- MYOB
- Excel
- Outlook
- Dispatch systems
- Smart Move
- Banking
- XERO
Meat packer
Dubbo Meat and Seafood Centre
09.2022 - 07.2023
Console Operator
Coles Express
08.2019 - 05.2022
- Customer service.
- Opening and closing of the shop.
- Money handling.
- Dips.
- Daily sheets.
- Stock rotation.
Office Manager/Executive Assistant
Aust-Mech Australian Conveyor Systems
Dalby, Australia
06.2016 - 12.2016
- Handled all incoming business and client requests for information.
- Completed bi-weekly payroll employees.
- Integrated logistics systems into company processes to improve operations and manage work orders and price changes.
- Optimized organizational systems for payment collections, AP/AR, deposits, and record keeping.
- Performed billing, collection, and reporting functions for the office.
- Created and finalized contracts for customers.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
- Prepared vendor invoices and processed incoming payments.
- Solved problems timely and effectively, ensuring customer satisfaction
Leading Hand
Ingham Enterprises
12.2013 - 03.2016
- Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers, and supervisors to facilitate the efficient operation of the office.
- Payroll.
- Administration.
- WP and diary management.
- Ensuring office procedures and systems operate efficiently.
- Handling requests for information and data.
- Circulating documents via post and email.
- Scanning and copying contracts, notes, and other documents.
- Checking stationary levels and ordering new supplies.
- Raising purchase orders and chasing outstanding accounts.
- Recording, compiling, transcribing, and distributing the minutes of meetings.
- Rosters, feeding, maintenance, supervision of crew, WHS, First Aid Officer, and Fire officer.
Administration Officer
Bromac Panel & Paint
Wilsonton, Australia
01.2011 - 01.2013
- Booking in jobs.
- Reconciliation of accounts.
- Customer service.
- Answering customer inquiries.
- Mail.
- Coordinating drivers.
- Administrative and clerical service to colleagues, managers, and supervisors to facilitate the efficient operation of the office.
- Handling requests for information and data.
Business Owner
Langley's Contracting
Hebel, Australia
01.2002 - 01.2011
- Put together realistic budgets based on costs and fees for effectively operating the business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Devised, deployed, and monitored processes to boost long-term business success with optimal sales and profit levels.
- Established and administered an annual budget with effective controls to prevent overages, minimize burn rate, and support sustainability objectives.
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
- Set enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Applied human resources expertise to optimize hiring, training, and performance.
ARMY Clerk
Australian Defence Force
01.1989 - 01.1999
- Delivered expert clerical support to diverse internal staff and management by efficiently handling a wide range of routine and special requirements.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Provided clerical support to [Number] company employees by copying, faxing, and filing documents.
- Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current, and compliant financial records.
- Handled high-volume paperwork and collaborated with [Type] department to resolve invoicing and shipping problems.
- Organized international and domestic travel arrangements for up to [Number] staff members, including all transportation and hotel stays.
- Fulltime and Reserve Service
Education
High School -
Mudgee High School
01.1988
White Card - CPCCOHS1001A Site Skills Training: Cert 1 Stop/Slow Bat
Site Skills Training
Diploma of Leadership & Management -
Franklyn Scholar (Acquire Learning)
Diploma -
Business Administration
Certificate -
First Aid
Certificate -
Training
Certificate III -
Agriculture
Certificate III -
Business Administration
Advanced Certificate -
Administration
Certificate of Attainment -
Artificial Insemination
Certificate III -
Legal Studies
Certificate I & II -
Hospitality
Skills
- Payroll administration
- Office management
- Financial reporting
- Invoice processing
- MYOB software
- Customer relationship management
- Workflow optimization
- Administrative oversight
- Payroll and budgeting
- Meeting planning
- Organizational skills
- Contract negotiations
- Budgetary planning
- Data entry
- Scheduling
- Banking operations
- Human resources
- Payroll processing
- Vendor management
- Supply chain logistics
- Process optimization
- Policy and procedure modification
- Scheduling and calendar management
- Bookkeeping
- Customer service
- Training and coaching
- Senior leadership support
- Business administration
References
Michael Miller, Director, Dubbo Radio Cabs, 0417663505
Timeline
Office Manager/Administration/Payroll
Dubbo Radio Cabs
12.2025 - Current
Meat packer
Dubbo Meat and Seafood Centre
09.2022 - 07.2023
Console Operator
Coles Express
08.2019 - 05.2022
Office Manager/Executive Assistant
Aust-Mech Australian Conveyor Systems
06.2016 - 12.2016
Leading Hand
Ingham Enterprises
12.2013 - 03.2016
Administration Officer
Bromac Panel & Paint
01.2011 - 01.2013
Business Owner
Langley's Contracting
01.2002 - 01.2011
ARMY Clerk
Australian Defence Force
01.1989 - 01.1999
High School -
Mudgee High School
White Card - CPCCOHS1001A Site Skills Training: Cert 1 Stop/Slow Bat
Site Skills Training
Diploma of Leadership & Management -
Franklyn Scholar (Acquire Learning)
Diploma -
Business Administration
Certificate -
First Aid
Certificate -
Training
Certificate III -
Agriculture
Certificate III -
Business Administration
Advanced Certificate -
Administration
Certificate of Attainment -
Artificial Insemination
Certificate III -
Legal Studies
Certificate I & II -
Hospitality