Margaret Burton
Coffs Harbour,NSW
Summary
Hardworking and Dependable Customer Service Assistant with a positive attitude. Ready to help team achieve company goals by greeting customers, assisting with customer inquiries. Knowledgeable about product merchandising, payment processing and cleaning.
Overview
18
18
years of professional experience
Work History
Store Team Member
Coles Supermarket
10.2005 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service at deli counter.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
- Improved inventory management by conducting regular stock checks and promptly reporting any discrepancies.
- Ensured product freshness through proper rotation practices, minimising waste due to spoilage.
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Checked personal identifications during alcohol and tobacco sales.
- Handled multiple payment methods securely, minimising discrepancies and potential losses.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Year 10
All Saints Catholic College
Liverpool, NSWSkills
- Promotional Support
- Loss Prevention Strategies
- Data Entry Proficiency
- Multitasking capabilities
- Customer Assistance
- POS system operation
- Returns and exchanges
- Cash Register Operation
Affiliations
- Walking on Beach
- Lunching with friends
- Shopping
Timeline
Store Team Member
Coles Supermarket
10.2005 - 09.2023
No Degree - Year 10
All Saints Catholic College