Hi, I’m
Margaret Chadwick
Ravensthorpe,WA
Summary
Dynamic food business owner with a proven track record at Ravensthorpe Country Kitchen, excelling in customer service and team collaboration. Skilled in financial management and inventory control, I fostered a high-performing team and enhanced profitability through strategic planning. Known for my excellent communication and problem-solving abilities, I consistently exceeded customer expectations.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
35
years of professional experience
Work History
the Kai Van
Food Business Owner
08.2023 - 02.2025
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assorted Mine Sites
Chef
01.1990 - 01.2020
Job overview
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
Ravensthorpe Country Kitchen
Business Owner/Cafe Owner
03.2005 - 03.2011
Job overview
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
- Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Preston TafePreston West, VIC
Chef from Food And Nutrition
Jh Boyd Girls CollagePerth, WA
High School Diploma
12-1981
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Time management
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
Timeline
Food Business Owner
the Kai Van
08.2023 - 02.2025
Business Owner/Cafe Owner
Ravensthorpe Country Kitchen
03.2005 - 03.2011
Chef
Assorted Mine Sites
01.1990 - 01.2020
Preston Tafe
Chef from Food And Nutrition
Jh Boyd Girls Collage
High School Diploma
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