Margaret Gleeson

• Self-motivated, with a strong sense of personal responsibility.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

● assessing tenant’s needs, developing and implementing educational, training and support programs

● interviewing clients and assessing the nature and extent of difficulties

● monitoring and reporting on the progress of clients

● referring clients to agencies that can provide additional help

● assessing community need and resources for health, welfare, housing, employment, training and other facilities and services

● liaising with community groups, welfare agencies, government bodies

• Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
• Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
• Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
• Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.

• Kept vendor files accurate and up-to-date to expedite payment processing.
• Responded promptly to vendor inquiries, fostering positive relationships with external partners.
• Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.

• Woodford Folk Festival QLD -Irish singing and poetry 2024
• Irish Association of Queensland 2023- 2024
• Landscaping- irrigations, catering, front of house Farm to Fork Establishment
• Shannon and Doug Weavers, 8, Freeman Creek, Salmon, Idaho, U.S.A 2023
• Autistic Spectrum and Neuro Divergent School Units 2020
• Irish singing for Irish Catholic Removals 2008-2013

• Operatedarticulated haul trucks, rollers, and telescopic handlers.
• Improved construction efficiency by operating heavy equipment, including excavators, bulldozers, and loaders.
• Optimized fuel consumption for heavy machinery through careful route planning minimizing operational costs.
• Upheld environmental standards by managing the proper disposal of construction waste according to regulatory guidelines.
• Maintained worksite safety by enforcing strict adherence to OSHA guidelines and industry-standard best practices.

• Managed high-stress situations effectively, maintaining professionalism under pressure.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

● Taught neuro typical students and those with physical and intellectual disabilities, assisting with therapeutic programs - Ukrainian refugee students from War

● Assessed and liaise community needs and resources for employment of parents, social housing and health

● Prepared submissions for funding to Government bodies

● Addressed recreational needs of students with Gaelic sporting teams

• Holistic innovative ways of home schooling
• Established trusting relationships with young people through empathetic listening and genuine interest in their lives.
• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
• Completed necessary reports and documentation to maintain thorough, accurate case records.
• Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.

• Monitored guest feedback closely, identifying trends and opportunities for improvement within the department.
• Updated standard operating procedures to reflect best practices, ensuring consistent service delivery across the team.
• Provided award-winning concierge service, creating personalized itineraries and fostering client engagement.
• Elevated overall guest experience through proactive problem-solving measures designed to prevent issues from arising in the future.

• Enhanced customer satisfaction with timely follow-ups and personalized service.
• Responded to customer needs by answering questions and providing detailed information about.
• Boosted sales performance by identifying and targeting high-potential leads.
• Cultivated strong relationships, establishing trust and loyalty among clients.