Margaret Hann
BOOKER BAY,NSW
Summary
I have been on the Hair stylist journey since 2016 and looking to have an opportunity to join your team at Just cuts. At the moment I am working for a great business as a senior stylist and have realised that I would like to just focus on my cutting skills as I find that way more enjoyable than colouring.
I have high level social skills within a workplace and will be loyal and an asset to your business. I have managed to grow my customer base well at my current workplace and will leave them with some amazing ongoing clients!
i am Hardworking and passionate, I love life and am ready to start when you are! :)
Overview
13
13
years of professional experience
Work History
Senior Hairstylist
Waves Of Ettalong
05.2020 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Increased salon revenue by upselling various hair care products and services to clients during appointments.
- Mentored junior hairstylists, improving their technical skills and enhancing overall team performance.
- Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
- Participated in industry events to stay updated on latest trends, styles, and techniques, furthering professional development as a hairstylist.
- Implemented quality control measures to ensure consistency in service delivery across all stylists within the salon setting.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
Restaurant Front of House Manager
Silver Dragon Restaurant
10.2010 - 02.2020
- Enhanced customer satisfaction by efficiently managing front of house operations and addressing guest concerns promptly.
- Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
- Provided exceptional customer service by anticipating guests'' needs from arrival through departure.
- Resolved conflicts among team members diplomatically while maintaining a positive work atmosphere conducive to collaboration.
- Improved table turnover rates with efficient seating procedures and timely clearing of tables after guests'' departures.
- Resolved guests complaints while maintaining positive customer environment.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Cafe Barista
R N R Cafe
02.2017 - 03.2019
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
Education
Short Hair Cutting Styles And Techniques - Hairdressing
Elite Hair Education
Newcastle, NSW06.2022
Certificate III - Hairdressing
TAFE
Gosford, NSW11.2021
Skills
- Creative updos
- Effective communication
- Professional appearance
- Strong work ethic
- Precision hair styling
- Positive attitude
- Client relationship building
- Attention to detail
- Active listening
- Advanced haircutting techniques
- Cash Register Operation
- Digital Recordkeeping
- Appointment Scheduling
- Styling Suggestions
- Data Entry
- Men and Women Haircuts
Timeline
Senior Hairstylist
Waves Of Ettalong
05.2020 - Current
Cafe Barista
R N R Cafe
02.2017 - 03.2019
Restaurant Front of House Manager
Silver Dragon Restaurant
10.2010 - 02.2020
Short Hair Cutting Styles And Techniques - Hairdressing
Elite Hair Education
Certificate III - Hairdressing
TAFE
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