Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Margaret Harboly

Melbourne,VIC

Summary

Seeking a sales associate position within the retail industry. Highly organized and efficient with an excellent work ethic in both an independent and a team setting. Commended on the ability to work well under pressure, ambitious nature and high communication skills. Thrive on challenge and constantly setting goals to ensure there is something to strive toward. Always looking for an opportunity to do better and achieve greatness. Committed and professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Willing to undergo any further training if necessary.

Overview

4
4
years of professional experience

Work History

HG Cleaning Services

HG CLEANING SERVICES
11.2021 - 06.2024
  • Keep client checklists updated and ensuring workers are providing services correctly
  • Effectively answering all client emails about concerns and addressing them
  • Taking phone calls and writing new contracts to build a client base.

My Beauty Spot Watergardens

MY BEAUTY SPOT WATERGARDENS
11.2023 - 05.2024
  • Hitting daily target’s
  • Making sure customers are getting served as well as satisfied with their service
  • Upselling products to customers
  • Opening & and closing store independently
  • Multitasking store work

Sheike DFO Essendon Outlet Store

SHEIKE DFO ESSENDON OUTLET STORE
10.2022 - 02.2023
  • Hitting KPI’s and targets every month
  • Stylist- giving fashion opinions and dressing people with your taste in fashion
  • Making sure customers are happy and satisfied with their purchase
  • Growing to learn to build your communication skills and understanding of customers wants and needs.

McDonald's Melbourne Airport T3

MCDONALD’S MELBOURNE AIRPORT T3
01.2022 - 09.2022
  • Fast pace and always on the go
  • Serving customers with a smile and making sure they are happy with their order
  • Keeping ongoing conversations with customers/professional customer service skills
  • Having a lot of patience.

Sir James Global Food Store

SIR JAMES GLOBAL FOOD STORE
06.2020 - 01.2022
  • Thoroughly assisting customers with their enquiries about products
  • Extensive knowledge of products sold within the store
  • Efficiently serving customers, taking orders, and handling new stock
  • Front line barista with 1 year of experience in making coffees
  • Organizing shelves, opening, and preparing the store for closing including cleaning up and ensuring the store is ready for next day workers.

Customer Service Representative

KFC
01.2020 - 05.2020
  • Worked at all stations in the store including communicating with customers, taking orders, working in drive thru in a fast-paced environment
  • Packing orders and organizing them within a time limit
  • Fluently communicating with staff members to ensure the customers are fully satisfied with service and their purchases.

Education

UNI -

Victoria University
Melbourne, VIC

VCE -

Gladstone Park Secondary College
Gladstone Park, VIC
01.2022

Skills

  • Great communicator
  • Upselling
  • Fast learner
  • Great team sport
  • Observant
  • Attentive
  • Well-organized
  • Persuasive
  • Hard working
  • Complaint Handling
  • Client Relationship Building
  • Goal-oriented mindset
  • Escalation management
  • Cross-selling strategies
  • Computer Skills
  • Sales expertise
  • Flexible Schedule
  • POS Systems

References

  • MERNA - MANAGER, 0402360816, mharboly@hotmail.com
  • Hadar Georges - director, 0413234997, h_georges@outlook.com

Additional Information

Valid NDIS check

Valid police check

Valid working with children's check

Up to date with all immunisations


Timeline

My Beauty Spot Watergardens

MY BEAUTY SPOT WATERGARDENS
11.2023 - 05.2024

Sheike DFO Essendon Outlet Store

SHEIKE DFO ESSENDON OUTLET STORE
10.2022 - 02.2023

McDonald's Melbourne Airport T3

MCDONALD’S MELBOURNE AIRPORT T3
01.2022 - 09.2022

HG Cleaning Services

HG CLEANING SERVICES
11.2021 - 06.2024

Sir James Global Food Store

SIR JAMES GLOBAL FOOD STORE
06.2020 - 01.2022

Customer Service Representative

KFC
01.2020 - 05.2020

UNI -

Victoria University

VCE -

Gladstone Park Secondary College
Margaret Harboly