Summary
Overview
Work History
Education
Skills
Training And Qualifications
Interests
Timeline
Generic

Margaret Jenkins

Woodville West,Australia

Summary

I am a highly organised student currently completing a Bachelor of Psychology, Counselling & Interpersonal Skills. I have previous experience in residential and community Home Care, Aged Care, and Disability Care, delivering Certificate III and IV training at both local and national levels. I possess excellent communication and interpersonal skills, enabling me to work effectively both in a team and independently. My attention to detail and analytical skills are strong, and I am highly motivated. I am eager to take on new challenges and grow personally and professionally. I enjoy meeting new people and am passionate about working with and alongside others to achieve their goals.

Overview

30
30
years of professional experience

Work History

Full-time Trainer (ACT)

Kirana Education Pty Ltd
09.2017 - 03.2018
  • Deliver Certificate III in Individual Support
  • Certificate IV in Ageing
  • Diploma of Community Services
  • Networked with service providers and stakeholders
  • Delivered training to culturally diverse students
  • Delivered training in Manual Handling & WH&S
  • Work placements and on-site assessment of students

Sessional Trainer (ACT/ Calwell)

InterCare Training Pty Ltd
03.2017 - 07.2017
  • Deliver Certificate III in Individual Support
  • Networked with service providers and stakeholders
  • Delivered training to culturally diverse students
  • Delivered training in Manual Handling & WH&S
  • Work placements and on-site assessment of students

Sessional Trainer

CIT Solutions Pty Ltd
10.2016 - 12.2016
  • Actively contributed to the goals and priorities of the 'My Aged Care' project
  • I have analysed and updated training materials (including online modules) to improve consistency and accuracy across all modes of delivery
  • Moderated and validated learning activities

Trainer/Assessor Nationally

Calvary Training Institute
07.2009 - 06.2016
  • Implemented and delivered:
  • Certificate III in Home & Community Care (HACC)
  • Certificate III & IV in Disability
  • Certificate III in Aged Care
  • Manual Handling and WH&S
  • Dementia workshops
  • Palliative Care workshops
  • Acquired Brain Injuries for Transport Accident Commission (TAC) & Spinal Cord Injury
  • Reviewed contextualised eLearning modules for Support Workers of Calvary Community Care Pty Ltd in:
  • Work Health and Safety Fundamentals
  • Manual Handling –Non-Clinical (ARCS & Community)
  • Moderated and validated training and learning materials
  • Contributed to improvements in delivery and learning materials
  • Completed on-site assessments of students in HACC
  • Recognition of Prior Learning officer for Calvary Training Institute nationally
  • Trained students from diverse backgrounds
  • Voluntary Support Work with clients in the community to maintain VET currency

Trainer/assessor

TAFE SA, Salisbury and Elizabeth Campus
01.2009 - 07.2009
  • Assisted with the delivery of Manual Handling updates
  • Delivered training in Manual Handling & WH&S and Certificate III in Aged Care
  • Arranged work placements and on-site assessment of students

Aged Care Trainer/Assessor

Stones & Muirden Business College & Training Centre
06.2008 - 07.2009
  • Networked with service providers and stakeholders
  • Delivered training to culturally diverse students
  • Delivered training in Manual Handling & WH&S and Certificate III in Aged Care
  • Arranged work placements and on-site assessment of students

Nurse Assistant / Direct Care Worker

The Nursing Agency of South Australia & Nurses Specialising Bureau
01.1988 - 01.2006
  • Worked in nursing homes, hostels, private homes and hospitals
  • I have assisted with all daily living requirements and activities
  • I have worked with nursing staff and clients’ families
  • Worked as a team leader delivering quality services in Disability and Aged Care
  • I have complied with all WH&S policies & procedures

Education

Bachelor of Psychology - counselling & Interpersonal Skills

University of South Australia
01.2025

Bachelor of Counselling -

Australian College of Applied Psychology
01.2019

Certificate IV Training & Assessment - upgraded (TAE40116)

Mr WED Training Services
01.2019

Understanding Dementia - online course

University of Tasmania, Wicking Research & Education Centre
01.2017

Training in My Aged Care - Home Support Assessor

Canberra Institute of Technology Solutions
01.2016

Diploma of Community Services - Case management

TAFE NSW
01.2016

Building Capability - Language, Literacy, and Numeracy

MRWED Training and Assessment
01.2016

Certificate III in Home & Community Care -

Calvary Training Institute
01.2011

Certificate III in Disability -

Calvary Training Institute
01.2011

Certificate III in Aged Care -

Calvary Training Institute
01.2011

Skills

  • Communication & Interpersonal Skills
  • Organisational & problem-solving skills
  • IT & digital literacy
  • Adaptable & Flexible
  • Teamwork & autonomously
  • Intercultural skills
  • Empathy & Listening
  • Facilitation skills
  • Reliable & punctual
  • Caring and empathic
  • Planning and coordination
  • Public speaking
  • Creative problem solving
  • Group and individual instruction
  • Interpersonal communication
  • Materials preparation
  • Lesson plan development
  • Remote learning
  • Student engagement
  • Online instruction
  • Feedback delivery

Training And Qualifications

  • Bachelor of Psychology counselling & Interpersonal Skills, University of South Australia, 01/01/20, 12/31/25
  • HLTAID011B- Provide First Aid Blended, Provide CPR HLTAID009, 01/01/25
  • Bachelor of Counselling, Australian College of Applied Psychology, 01/01/17, 12/31/19
  • Certificate IV Training & Assessment upgraded (TAE40116), Mr WED Training Services, 01/01/19
  • Understanding Dementia (online course), University of Tasmania, Wicking Research & Education Centre, 01/01/17
  • Training in My Aged Care – Home Support Assessor, Canberra Institute of Technology Solutions, 01/01/16
  • Diploma of Community Services (Case management), TAFE NSW, 01/01/16
  • Building Capability- Language, Literacy, and Numeracy, MRWED Training and Assessment, 01/01/16
  • MRWED Train the Trainer Bootcamp, MRWED Training and Assessment, 01/01/15
  • Certificate III in Home & Community Care, Calvary Training Institute, 01/01/11
  • Certificate III in Disability, Calvary Training Institute, 01/01/11
  • Certificate III in Aged Care, Calvary Training Institute, 01/01/11

Interests

  • Gym Workouts
  • I participate in low-impact exercises to strengthen core muscles
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Full-time Trainer (ACT)

Kirana Education Pty Ltd
09.2017 - 03.2018

Sessional Trainer (ACT/ Calwell)

InterCare Training Pty Ltd
03.2017 - 07.2017

Sessional Trainer

CIT Solutions Pty Ltd
10.2016 - 12.2016

Trainer/Assessor Nationally

Calvary Training Institute
07.2009 - 06.2016

Trainer/assessor

TAFE SA, Salisbury and Elizabeth Campus
01.2009 - 07.2009

Aged Care Trainer/Assessor

Stones & Muirden Business College & Training Centre
06.2008 - 07.2009

Nurse Assistant / Direct Care Worker

The Nursing Agency of South Australia & Nurses Specialising Bureau
01.1988 - 01.2006

Bachelor of Counselling -

Australian College of Applied Psychology

Certificate IV Training & Assessment - upgraded (TAE40116)

Mr WED Training Services

Understanding Dementia - online course

University of Tasmania, Wicking Research & Education Centre

Training in My Aged Care - Home Support Assessor

Canberra Institute of Technology Solutions

Diploma of Community Services - Case management

TAFE NSW

Building Capability - Language, Literacy, and Numeracy

MRWED Training and Assessment

Certificate III in Home & Community Care -

Calvary Training Institute

Certificate III in Disability -

Calvary Training Institute

Certificate III in Aged Care -

Calvary Training Institute

Bachelor of Psychology - counselling & Interpersonal Skills

University of South Australia
Margaret Jenkins