Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Lukomski

Sydney

Summary

Retail professional prepared for Cashier Team Lead role with extensive experience in overseeing cashier operations and ensuring top-notch customer service. Known for strong focus on team collaboration and achieving consistent results. Reliable, adaptable, and proficient in handling high-pressure situations. Also an accomplished department head at Hobby Lobby, adept in operational planning and fostering a positive work environment. Excelled in mentoring and developing team members, significantly enhancing customer service and operational efficiency. Skilled in cash handling and problem-solving, ensuring seamless store operations and inventory management.

Overview

4
4
years of professional experience

Work History

Department Head

Hobby Lobby
12.2022 - 11.2024


  • Promoted a positive work environment by fostering teamwork, open communication, and recognition of accomplishments among employees.
  • Mentored junior team members, providing guidance and support to foster professional growth and success.
  • Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
  • Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.

Cashier Team Lead

Hobby Lobby
07.2020 - 12.2022
  • Performed store opening, closing, and shift-change actions.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Education

High School Diploma -

Oxford Highschool
Oxford MI
05-2020

Skills

  • Operational planning
  • Assignment delegation
  • Human resources
  • Cashier support
  • Cash handling
  • Problem-solving
  • Customer service
  • Positive attitude
  • Punctual and reliable

Timeline

Department Head

Hobby Lobby
12.2022 - 11.2024

Cashier Team Lead

Hobby Lobby
07.2020 - 12.2022

High School Diploma -

Oxford Highschool
Margaret Lukomski