Summary
Overview
Work History
Contact details
Skills
Education
Timeline
Hi, I’m

Margaret Marsters

Cleaner
Gladstone,QLD
Margaret Marsters

Summary

Dedicated cleaning/maintenance/Motel management professional with extensive experience at South Gladstone Motel, Park Ridge Motel, known for enhancing client satisfaction through meticulous attention to detail and efficient time management. Proven ability of reforming all aspects of the Motels exterior ensuring it was up Guest presentable standards, while effectively collaborating upgrading by painting all rooms, Housekeeping & laundry rooms to ensure a welcoming environment. Skilled in stock control and committed to exceptional service. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
years of professional experience

Work History

Park Ridge Motel, South Gladstone Motel
Gladstone, QLD

Cleaner/hotel Management
03.2024 - Current

Job overview

  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

Holiday Cleaners
Hope Island, QLD

Commercial Cleaner
01.2022 - 03.2023

Job overview

  • Cleaned building floors by sweeping, mopping, and scrubbing floors.
  • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Collaborated effectively with colleagues on large-scale projects to achieve desired outcomes within specified timeframes.

Q1 Resort & Spa
Surfers Paradise, QLD

House Keeping
04.2018 - 04.2020

Job overview

  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.
  • Maintained a clean and hygienic environment for patients by performing housekeeping tasks regularly.
  • Collaborated with housekeeping staff to ensure timely room turnover and guest satisfaction.
  • Maximized efficiency through careful organization of housekeeping carts and proper utilization of supplies.
  • Enhanced overall cleanliness by implementing efficient housekeeping procedures and protocols.
  • Facilitated communication between guests and housekeeping staff, promoting cleanliness standards throughout the property.

Contact details

Contact details

Email: maggadollygmail.com

Skills

  • Efficient cleaning techniques
  • Commercial and residential cleaning
  • Exceptional time management
  • Facility maintenance
  • Reliability and punctuality
  • Attention to detail
  • Chemical handling
  • Crew management
  • Safe cleaning with chemicals
  • Strong work ethic

Education

Career Academy

from Tourism And Hotel Management
02.2026 - Current

University Overview

Timeline

Career Academy
from Tourism And Hotel Management
02.2026 - Current
Cleaner/hotel Management
Park Ridge Motel, South Gladstone Motel
03.2024 - Current
Commercial Cleaner
Holiday Cleaners
01.2022 - 03.2023
House Keeping
Q1 Resort & Spa
04.2018 - 04.2020
Margaret MarstersCleaner