Margaret Nolan

• Supported injury recovery for athletes, implementing targeted sports massage therapies.
• Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
• Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
• Utilized trigger point therapy, dry needling, flame and myofascial cupping release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.
• Increased repeat clientele with personalized care plans and consistent follow-up communications.
• Enhanced clients'' well-being by applying various remedial massage techniques, including relaxation warmstone massage, deep tissue massage, pregnancy massage, lymphatic techniques, reiki, access bars and pilates instruction and advice, reducing clients'' stress levels.
• Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellnes.
• Established rapport with new clients through attentive listening skills, empathetic communication, and thorough consultations.
• Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
• Developed strong relationships with local businesses for mutually beneficial cross-promotion opportunities.
• Continuously expanded knowledge of current industry trends by attending professional development courses on advanced massage techniques and modalitie.
• Achieved high retention rates through exceptional customer service skills.
• Streamlined appointment scheduling processes, resulting in increased bookings and improved customer experience.
• Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
• Booked appointments, answered phones, greeted clients, handled payments.
• Assessed medical histories and conditions of clients to determine contraindications to massage services.

Certified Mat and Reformer Pilates instructor

• Reduced risk of injury for clients with proper instruction on correct form and technique during Pilates workouts.
• Assisted clients in achieving their personal fitness goals by providing ongoing encouragement and support throughout their journey.
• Improved clients'' core strength and enhance flexibility through targeted exercises.
• Promoted overall wellness by incorporating mindfulness practices into traditional Pilates routines.
• Conducted initial client assessments to determine fitness levels, identify potential limitations.
• Maintained a clean, safe, and inviting studio space, ensuring optimal conditions for client comfort and satisfaction.
• Raised client motivation levels by setting attainable milestones, tracking progress regularly, and celebrating achievements together.
• Built a loyal clientele base with excellent communication skills and genuine rapport-building techniques.
• Kept facilities and equipment clean and organized.
• Adapted classes to meet needs of participants with varying fitness levels.
• Motivated participants through one-on-one instruction and positive feedback.
• Promoted fitness classes to boost gym attendance.