Margaret Sherry
Warragul,VIC
Summary
Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Seasoned facilities team member with expertise in cleaning, stocking and maintaining [Type] and [Type] facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Focused [Job Title] providing consistent and high-quality cleaning services with outstanding results. Trustworthy and accommodating customer service professional. Dedicated to exceptional performance and quality standards. Conscientious sanitation professional skilled at safely and efficiently collecting [Type] and [Type] materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Talented [Job Title] with background cleaning, handling laundry and maintenance in commercial environments. Reliable at safely operating industrial cleaning equipment and chemicals. Detailed with keen eye for facilities presentation, organization and cleanliness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Cleaner
Leah
06.2022 - Current
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaning
Kadd Facilty Group
02.2022 - 05.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Handled equipment, chemicals, and materials properly and with caution.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Emptied trashcans and transported waste to collection areas.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Cleaning
Gjk
01.2021 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
School Cleaner
Gjk
01.2021 - 01.2022
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Costomer Service
Celabration Tonight
12.2020 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Updated account information to maintain customer records.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Trained new personnel regarding company operations, policies and services.
- Provided primary customer support to internal and external customers.
- Promptly responded to inquiries and requests from prospective customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Carpet Cleaner
Private
12.2020 - 02.2021
- Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Performed specialty treatments on stains.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Moved furniture weighing up to [Number] pounds to prepare homes for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
Commercial Cleaner
Various Companys
01.2008 - 01.2015
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Operated buffers and burnishers to clean and polish floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Supervised supplies in inventory and submitted reorder requests.
Cleaning
Poowong Abbators
01.2008 - 01.2009
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Supervised supplies in inventory and submitted reorder requests.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Developed and implemented comprehensive cleaning plan for entire building.
Skills
- Supply Replenishment
- Special Requests
- Maintaining Building Security
- Debris Collection
- Site Inspection and Evaluation
- HAZMAT Training
- Safety Standards
- Carpet Steaming and Shampooing
- Company Quality Standards
- Providing Feedback
- Credit and Cash Transactions
- Wrapping and Boxing
- Regulatory Compliance
- Issue Resolution
- Operation and Control
- Order Packaging
- Order Taking
- Speaking
- Customer Service
- Time Management
- Cash Register Systems
- Cleaning and Sanitizing
- Customer Seating
- Facility Safety
- Bagging and Packaging
- Checks Validation
Certification
- Licensed [Job Title] - [Timeframe]
- certificate in it in transport and logistics (warehousing and storage
- working for children card
- abn
Timeline
General Cleaner
Leah
06.2022 - Current
Cleaning
Kadd Facilty Group
02.2022 - 05.2022
Cleaning
Gjk
01.2021 - 01.2022
School Cleaner
Gjk
01.2021 - 01.2022
Costomer Service
Celabration Tonight
12.2020 - 12.2021
Carpet Cleaner
Private
12.2020 - 02.2021
Commercial Cleaner
Various Companys
01.2008 - 01.2015
Cleaning
Poowong Abbators
01.2008 - 01.2009
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