Margaret Smith
Queanbeyan
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service, notably as a Retail Store Manager at Wokme. Proven track record in sales growth and team mentoring, blending strong decision-making and problem-solving skills. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating dependable leadership and a highly motivated attitude.
Overview
31
31
years of professional experience
Work History
Retail Store Manager
Wokme
12.2022 - Current
Customer service, helping chef running & mongering shop.
Cashier Assistant
Marshel Food Van
11.2019 - 09.2024
I've worked for Darcy's food van since 2019 in Canberra at the famous Manuka oval 4 to 5 times a year I would work at the big bash cricket event or AFL we also do Live Concerts big bands.
Receptionist
Mates Group Hire Company
01.2020 - 11.2021
Working from home ringing around companies Australia wide to try sell the business we are a hire and recruiting company
Support Worker
Indig Connect
11.2013 - 06.2015
Looking after special needs with disability adults & children taking them out on outings , making sure they lead a happy normal life , doing what they need to be comfortable.
Receptionist
Walgett Aboriginal Land Council
11.1993 - 01.1999
Reception dutys , doing all book work organizing meetings taking phone calls organizing jobs to fix and renovated housing around the aboriginal community.
Education
Year 11 -
Walgett High School
Walgett, NSW11.1992
Skills
- Problem-Solving
- Strong multi-tasking
- Customer Service
- Retail Operations
- Highly motivated
- Decision-making skill
- Friendly and outgoing
- Dependable and reliable
- Sales Growth
- Coaching and Mentoring
- Accurate money handling
- Store Opening and Closing
- Hiring and Training
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Daily living assistance
- Confidentiality and Privacy
- Cleaning and sanitizing
- Mobility Assistance
- Behavioral support
- Meal Preparation
- Meal Planning and Preparation
- Transportation Assistance
- Life Skills Development
- Documentation abilities
- Professional boundaries
- Cultural Sensitivity
- Clean Driving Record
- Mobility support
- Skill Development
- Recreational Activities
- Community Integration
- Disability care
- Personal care assistance
- Housekeeping and laundry
- Mental health assistance
- Teamwork and Collaboration
- Multitasking
Timeline
Retail Store Manager
Wokme
12.2022 - Current
Receptionist
Mates Group Hire Company
01.2020 - 11.2021
Cashier Assistant
Marshel Food Van
11.2019 - 09.2024
Support Worker
Indig Connect
11.2013 - 06.2015
Receptionist
Walgett Aboriginal Land Council
11.1993 - 01.1999
Year 11 -
Walgett High School
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