Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Stavrakas

Lithgow,NSW

Summary

Dynamic leader with a proven track record at Ritchies IGA, enhancing team performance and customer satisfaction through strategic planning and staff development. Skilled in operations management and interpersonal communication, I've significantly improved productivity and profitability. My approach prioritizes quality management and team motivation, driving success and fostering strong client relationships. Communicative 2IC Manager offering Number years of comprehensive experience providing administrative and operational support to managers. Detail-oriented and versatile professional polished in motivating staff to meet personal and company goals and planning and implementing various strategies to boost productivity. Strong team leader possessing mature decision-making abilities and outstanding time management skills.

Overview

20
20
years of professional experience

Work History

2IC Manager

Ritchies IGA
09.2022 - Current
  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
  • Improved team productivity by streamlining daily operations and implementing efficient processes.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
  • Collaborated cross-functionally to ensure seamless communication between departments and alignment of business objectives.
  • Optimized inventory management systems for enhanced accuracy in stock levels tracking and order fulfillment processes.
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.

Meat Packer

Ritchies IGA
11.2019 - 09.2022
  • Packaged and attached labeling to various meat selections.
  • Sanitized surfaces to maintain cleanliness of food service area.
  • Inspected meat to perform quality assurance checks.
  • Processed meat by cutting, sorting parts, deboning and grinding.
  • Upheld high standards of sanitation by diligently cleaning tools, equipment, and surfaces throughout each shift.
  • Packed meat in Styrofoam, plastic and paper packaging and weighed on scale for pricing.
  • Organized and stored items at specific temperatures to maintain freshness.
  • Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
  • Supported team members in their tasks when needed, fostering a collaborative work environment that prioritized efficient operations.
  • Ensured meat quality by properly storing and rotating products according to established guidelines.
  • Maintained strict compliance with food safety regulations during all aspects of meat handling, cutting, and packaging processes.
  • Reduced workplace accidents through strict adherence to safety protocols during the use of knives, saws, and other equipment.
  • Assisted management in inventory control efforts, monitoring stock levels and promptly reporting any discrepancies or shortages.
  • Counted stock and recorded for inventory recordkeeping.
  • Cut meat products with slicing equipment according to size specifications.
  • Performed equipment maintenance by cleaning, lubricating and maintaining proper alignment.
  • Enhanced production efficiency by consistently maintaining a clean and organized work area.

Bakery Manager

Coles Supermarket
Hurstville , Nsw
01.2016 - 07.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Bakery 2ic

Coles Supermarket
Hurstville, Nsw
01.2014 - 12.2015
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cleaner

Off the floor
Air port, Nsw
01.2008 - 09.2015
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Worked effectively in fast-paced environments.

Merchandiser

Tip Top Bakeries
Hurstville , Nsw
01.2005 - 01.2015
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Paid attention to detail while completing assignments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proven ability to learn quickly and adapt to new situations.

Education

Year 10 Certificate -

Kogarah High School
Kogarah, NSW

Cert 3 - Bakery Science

Take Nsw
Ultimo

Bankstown Traffic Control
Bankstown

Skills

  • Staff Development
  • Marketing Management
  • Staff Training
  • Problem Resolution
  • Strategic Planning
  • Team Leadership
  • Training and Development
  • Performance Evaluations
  • Project Management
  • Operations Management
  • Marketing
  • Team Player
  • Customer Relations
  • Motivation
  • Interpersonal Skills
  • Community Engagement
  • Customer-Oriented
  • Quality Management
  • Staff Motivation
  • Executive Support
  • Inventory Control
  • Employee Scheduling
  • Customer Retention
  • Purchasing
  • Staffing
  • Sales expertise
  • Procedure Implementation
  • Total Quality Management
  • Vendor Negotiations
  • Vendor Sourcing
  • Expense Control
  • P&L Management
  • Cost Reductions
  • Time Management
  • Customer Service
  • Goal Setting
  • Decision-Making
  • Professional and Courteous
  • Good Judgment
  • Staff Management
  • Employee Development
  • Team Development

Timeline

2IC Manager

Ritchies IGA
09.2022 - Current

Meat Packer

Ritchies IGA
11.2019 - 09.2022

Bakery Manager

Coles Supermarket
01.2016 - 07.2019

Bakery 2ic

Coles Supermarket
01.2014 - 12.2015

Cleaner

Off the floor
01.2008 - 09.2015

Merchandiser

Tip Top Bakeries
01.2005 - 01.2015

Year 10 Certificate -

Kogarah High School

Cert 3 - Bakery Science

Take Nsw

Bankstown Traffic Control

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Margaret Stavrakas