MARGARET TUTE
Robinvale,VIC
Summary
Kitchen Manager with over three years of experience leading kitchen operations and enhancing team productivity. Demonstrates strong skills in team leadership, inventory management, and customer service, ensuring a seamless and efficient dining experience Committed to maintaining high food safety and sanitation standards while fostering a supportive environment for staff training and development.
Experienced referee with background in overseeing games. High-energy, versatile and complex problem-solver works well with children ages several to several. Vast knowledge of game rules and regulations.
Overview
6
6
years of professional experience
Work History
Kitchen Manager
Jojo's On Bromely
Robinvale, VIC
07.2021 - Current
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained new employees to perform duties.
- Ensured compliance with health and safety regulations.
- Used learning tools and programs to develop and maintain knowledge of food products, promotions and sales functions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved customer service issues as needed.
- Emphasized fast, friendly customer service.
- Managed customer service inquiries and complaints.
- Provided excellent customer service to all customers who walked through the door .
Basketball Referee
Robinvale Basketball Association
Robinvale, VIC
11.2019 - 03.2024
- Engaged in post-game reviews and discussions to evaluate performance and improve officiating.
- Mediated disputes between coaches, officials and players to reach mutual agreements.
- Officiated basketball games at various levels, ensuring compliance with game rules and regulations.
- Inspected playing court prior to each game for safety concerns.
- Followed up on disciplinary action taken against teams or individuals for misconduct.
- Participated in referee training programs and workshops to enhance officiating skills.
- Achieved consistent referrals as honest and fair basketball referee.
- Handled crowd disturbances or spectator issues that impacted game safety.
- Resolved claims of rule infractions or complaints by participants, assessing any necessary penalties.
Year 10 Work Experience
Robinvale District Health Services
Robinvale, VIC
06.2019 - 06.2019
- Worked closely with employees at the Robinvale primary healthcare facility.
Education
High School Diploma -
Robinvale College
Robinvale 12-2021
Skills
- Team Leadership
- Time Management
- Customer Service
- Inventory Management
- Food Safety
- Staff Training
- Operational Efficiency
- Sanitation Practices
- Problem solving
- Attention to details
- Experienced with technology
- Teamwork and collaboration
- Adaptability and flexibility
- Sportsmanship skills
- Effective signaling
- Growth mindset
- Teachable spirit
- Eye-hand coordination
- Time keeping
- Player safety
- Memory retention
- Collaborative attitude
- Approachable personality
- Referee training
Timeline
Kitchen Manager
Jojo's On Bromely
07.2021 - Current
Basketball Referee
Robinvale Basketball Association
11.2019 - 03.2024
Year 10 Work Experience
Robinvale District Health Services
06.2019 - 06.2019
High School Diploma -
Robinvale College