MARGARET VELLA

Acted on behalf of my clients in the Legal Profession when their clients purchasing a property.

Attending property settlements in order to finalise matter to the benefit of client selling or purchasing by checking documentation and cheques.

Attended to the filing of court documents in all jurisdictions.

Attending to the payment and stamping of documents at the Office of State Revenue.

Attending to the registration of documentation at the Land Titles Office.

Liaising with bank staff, solicitors, sheriffs office, court Registrars.

• Interacted with customers by phone, email, or in-person to provide information.
• Responded to inquiries from callers seeking information.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained records of material flow, compiling and organizing related data.

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Interacted with customers by phone, email, or in-person to provide information.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Fielded customer questions to share information about products, availability, and pricing.
• Communicated orders to vendors, scheduling carriers for pickup if needed.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Merchandised over-the-counter goods and rotated stock.
• Operated cash register and performed front counter tasks to facilitate daily operations.