Margaret williams
jamestown,sa
Summary
Adept at enhancing kitchen operations and reducing food waste, I spearheaded a team at Helpinghand Aged Care, boosting efficiency and food quality. With expertise in food preparation and a knack for mentoring staff, my leadership significantly improved customer satisfaction and operational productivity. My approach combines meticulous organization with a passion for culinary excellence, ensuring high standards in both customer service and food safety.
Overview
22
22
years of professional experience
Work History
Cook Food Services Team Leader
Helpinghand Aged Care
12.2014 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Planned menus for different events, seasons and customer requests.
- Assisted in recruitment to build team of top performers.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cook Sales
Stonehut Bakery
11.2014 - 10.2015
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained food safety and sanitation standards.
Cook Sales
Jamestown Bakehouse
01.2003 - 10.2013
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Morphett Vale High
Morphett Vale, SA12-1985
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Frying
- Supply restocking
- Food presentation
- Grilling
- Food waste reduction
- Portion control
- Food plating
- Beautiful presentation of food
- New hire training
- Order delivery practices
- Food costing
- Problem-solving
- Staff training
- Food storage
Timeline
Cook Food Services Team Leader
Helpinghand Aged Care
12.2014 - Current
Cook Sales
Stonehut Bakery
11.2014 - 10.2015
Cook Sales
Jamestown Bakehouse
01.2003 - 10.2013
High School Diploma -
Morphett Vale High
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