Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Wrobel

Melbourne,VIC

Summary

Experienced in directing activities of workgroup's. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Production Operator Team Leader

ADP Employer Services
09.1997 - 04.2017
  • Set up and adjusted machines for day-to-day operations.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
  • Prepared machines for daily use by calibrating and performing preventive maintenance.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
  • Loaded supplies into machines by hand or by hoist.
  • Inspected final products for defects and flaws using proper QA procedures.
  • Documented production information via daily system logs and discussed issues with management.
  • Displayed good knowledge of safe operating and emergency procedures development and implementation.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.
  • Actively participated in team projects and met critical deadlines.
  • Managed inventory control and entered results into data system.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Replaced worn-out machine parts and produced tests for quality standards.
  • Demonstrated effective communication skills through positive interactions with site managers, outside contractors, and junior on-site staff.

Clerical Assistant

The Australian Laser And Fax Supplies Co. P/L
09.1994 - 10.1994
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Interacted with customers by phone, email or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Delivered clerical support by handling range of routine and special requirements.
  • Executed record filing system to improve document organization and management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Arranged rapid office equipment repair and maintenance with vendors.

Adminisstration Assistant

South Oakleigh Motors
08.1994 - 09.1994
  • Recorded expenses and maintained accounting records.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Prepared weekly employee work schedules for team members.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Scheduled office meetings and client appointments for staff teams.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.

Receptionist/Word Processor Operator

Fakhry Loo International Pty Ltd
05.1994 - 06.1994
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.

Bar Attendant/Office Assistant

Ill Ciccios Restaurant
11.1990 - 10.1993
  • Maintained neat, clean and professional appearance to meet business dress code policy.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Notified management of guest complaints for quick, effective resolution.
  • Bussed bottles and glassware to maintain clean bar area.
  • Cleaned and stocked kitchen and bar inventory and placed orders for additional products and supplies.
  • Maintained sufficient inventory to meet business operation needs.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Replaced empty kegs and soda syrups.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

Administrative Assistant

Diesel Engine Machine Co. (D.E.M.C.O)
02.1990 - 10.1990
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.

Cashier

Sam's Tucker-bag
01.1988 - 01.1990
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Secretarial Business Studies -

Business Studies/Secretarial Course
Chalmers Computer Centre College Melbourne
08.1992

Victorian Certificate of Education - Completed VCE

Geaghegan College
Broadmeadows, VIC
10.1989

Skills

  • Material Quality Control
  • Item Transport
  • Quality Assurance Controls
  • Assembly and Production
  • Equipment Maintenance
  • Supply Chain Distribution
  • Customer Satisfaction
  • Positive Interactions
  • Equipment Calibration
  • Operations Support
  • Equipment Monitoring
  • Critical Thinking
  • Preparing Shipments
  • Safety Program Enforcement
  • Operational Improvements
  • Cost Savings
  • Complex Problem-Solving
  • Logistics
  • Effective Planning
  • Communication
  • Personal Organization
  • Detail-Oriented
  • Decision making
  • Time management
  • Problem solving
  • Relationship building
  • Integrity

Timeline

Production Operator Team Leader

ADP Employer Services
09.1997 - 04.2017

Clerical Assistant

The Australian Laser And Fax Supplies Co. P/L
09.1994 - 10.1994

Adminisstration Assistant

South Oakleigh Motors
08.1994 - 09.1994

Receptionist/Word Processor Operator

Fakhry Loo International Pty Ltd
05.1994 - 06.1994

Bar Attendant/Office Assistant

Ill Ciccios Restaurant
11.1990 - 10.1993

Administrative Assistant

Diesel Engine Machine Co. (D.E.M.C.O)
02.1990 - 10.1990

Cashier

Sam's Tucker-bag
01.1988 - 01.1990

Secretarial Business Studies -

Business Studies/Secretarial Course

Victorian Certificate of Education - Completed VCE

Geaghegan College

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Margaret Wrobel