Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Margaretha Lauchlan

Wynnum,QLD

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level administrations position. Ready to help the team achieve company goals. Currently completed Diploma in Justice Studies in TAFE Queensland

Overview

8
8
years of professional experience

Work History

Nursing Assistant

Regis Aged Care
05.2020 - Current
  • Provide assistance in daily living activities by dressing, grooming, bathing and toileting residents
  • Complete regular check-ins and progress report for residents
  • Participate in puzzles or fun activities with residents to boost mood, improve overall memory and provide light entertainment
  • Work as part of wider multidisciplinary team
  • Deliver and implement residents plan of care under RN supervision
  • Develop and maintain positive resident/family and team relationships.

Receptionist (Student)

Blue Care
05.2021 - 05.2021
  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Informs visitors by answering or referring inquiries
  • Directs visitors by maintaining employees and department directories
  • Maintains security by following procedures, monitoring logbooks, and issuing visitor badges
  • Keeps a safe and clean reception area by complying with procedures, rules and regulations
  • Supports continuity among work teams by documenting and communicating actions and continuing needs
  • Contributes to team effort by accomplishing related results as needed.

Nursing Assistant

Marebello Aged Care
05.2019 - 07.2020
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
  • Wiped down equipment with proper cleaning products after each resident transport to reduce instances of infection
  • Administered medications under Registered Nurse supervision
  • Documented all care actions by completing records and logs with E-Case
  • Maximized resident satisfaction by helping individuals carry out personal tasks such as dressing and walking
  • Provided residents with personal hygiene assistance by giving bedpans, showered and assisting with travel to bathroom.

Student Nursing Assistant

Opal Health Care
12.2019 - 12.2019
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Maintained the standards for individualised care in 10 residents by continuously checking in with residents and families and quickly providing care
  • Worked with the Nursing Assistant to complete daily tasks such as showering, dressing and complex pain daily treatments
  • Monitored resident information to nursing staff to help optimise care planning and care delivery
  • Complied with all company-specific guidelines and performed hands-on nursing care to residents under RN supervision.

Student Assistant in Nursing

Mater Hospital
03.2019 - 04.2019
  • Performed duties as assigned on the Care Plan which prepared by a Registered Nurse
  • Followed defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces
  • Contributed to the maintenance of a safe environment for patients and staffs
  • Collaborated with teamwork and take responsibility for effective and timely communication with colleagues, patients and their carers
  • Performed the patient/client in completion of personal hygiene needs which include bathing, grooming, dressing, oral hygiene and toileting needs
  • Assisted the patient/client with ambulation/transfers as specified on the care plan.

Kitchen Hand Student

Princess Alexandra Hospital
09.2018 - 09.2018
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization
  • Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.

Administrative Officer

Best FM Radio Station
07.2015 - 03.2016
  • Coordinate varying general office tasks and administrative support to HR department
  • Arranging induction schedules for new staff
  • General typing of proposals, presentations and correspondence
  • Developed strong relationships with local businesses, promoting community involvement and boosting advertising opportunities for the station.
  • Attended promotional events to create station awareness and build listener reach.
  • Answered booth call line and took song suggestions or comments from listeners.

Education

DIPLOMA - Justice Studies (10972NAT)

TAFE Queensland Southbank
Brisbane, QLD
12.2023

Certificate IV - Health Administration (HLT47315)

TAFE Queensland
Cairns, QLD
06.2021

Certificate III - Individual Support (CHC33015)

Mater Education
Brisbane, QLD
12.2019

Certificate III - Health Service Assistance (HLT33115)

Mater Education
Brisbane, QLD
05.2019

Skills

  • Infection Control
  • Supply Restocking
  • Patient-Focused Care
  • Organizational Skills
  • Patient Care
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Database Entry
  • Verbal and Written Communication
  • Multitasking Abilities
  • Microsoft Office

References

References available upon request

Languages

Indonesian
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist (Student)

Blue Care
05.2021 - 05.2021

Nursing Assistant

Regis Aged Care
05.2020 - Current

Student Nursing Assistant

Opal Health Care
12.2019 - 12.2019

Nursing Assistant

Marebello Aged Care
05.2019 - 07.2020

Student Assistant in Nursing

Mater Hospital
03.2019 - 04.2019

Kitchen Hand Student

Princess Alexandra Hospital
09.2018 - 09.2018

Administrative Officer

Best FM Radio Station
07.2015 - 03.2016

DIPLOMA - Justice Studies (10972NAT)

TAFE Queensland Southbank

Certificate IV - Health Administration (HLT47315)

TAFE Queensland

Certificate III - Individual Support (CHC33015)

Mater Education

Certificate III - Health Service Assistance (HLT33115)

Mater Education
Margaretha Lauchlan