Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Margaret Jane Hair

Katherine,NT

Summary

Dynamic leader with proven expertise in managing mental health services at DOH, excelling in strategic planning and operations management. Skilled in fostering collaboration among multidisciplinary teams, enhancing service delivery, and ensuring compliance with clinical governance. Adept at financial oversight and performance management, driving improvements in client care and operational efficiency.

Overview

27
27
years of professional experience

Work History

Manager KMH/AOD BRR

DOH
12.2003 - Current

* Provide leadership, personnel and operational management to the Katherine Mental Health / AOD service in the Big Rivers Region. (KMH/AOD Service).

* Contribute to the safe delivery of Mental Health services in the BRR through engagement and collaboration with key stakeholders both government and non-government .

* Ensure that, in conjunction with the TEMHS clinical governance committee, that clinical governance tools, policies and procedures are affectively developed and implemented, compliance is monitored, reviewed and reported on.

* To coordinate the roles of the multidisciplinary team members ensuring an appropriate level, skill and mix of health professional disciplines to provide a safe, effective and efficient service.

* Financial management.

* Recruitment

* Client case management and assessment of acute client presentations.


Aged Care Hostel Manager

Red Cross NT
10.1998 - 10.2003
  • Oversaw daily hostel operations, ensuring high standards of guest satisfaction and service quality.
  • Managed staff training programs, enhancing team performance and operational efficiency.
  • Implemented cost control measures, optimizing budget allocation and resource utilization.
  • Developed comprehensive emergency plans to ensure safety protocols were followed by both staff members and guests during unforeseen situations.
  • Managed staff schedules to ensure smooth operations and sufficient coverage during peak hours.
  • Provided exceptional leadership as Hostel Manager by fostering teamwork amongst staff members and consistently prioritizing guest satisfaction.
  • Maintained ongoing accreditation standards

Education

Bachelor of Science - Nursing

University of Ottawa
Ottawa, Canada

Registered Psychiatric Nurse - Psychiatric Nursing

Bailie Henderson Hospital School of Nursing
Toowoomba, QLD

Drug And Alcohol

Certificate IV in Alcohol And Other Drugs Work
Department Of Health And Families NT

Skills

  • Leadership skills
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management and task delegation
  • Documentation and reporting
  • Strategic planning
  • Operations management
  • Performance management
  • Workforce management
  • Performance evaluations
  • Budget control
  • Key performance indicators
  • Policy and procedure development
  • Recruiting and interviewing
  • Cross-functional team management
  • Adaptability and flexibility
  • Positive attitude

Accomplishments

Assisted to develop a Consultation / liaison team at the Katherine Hospital to allow MH clients to be reviewed / supported in an after hour capacity in the hospital ED. To help to avoid unnecessary care flights to Darwin and treating MH clients closer to home. This service won the quality awards in 2025. It has also saved the department considerable costs in transfers.

Timeline

Manager KMH/AOD BRR

DOH
12.2003 - Current

Aged Care Hostel Manager

Red Cross NT
10.1998 - 10.2003

Bachelor of Science - Nursing

University of Ottawa

Registered Psychiatric Nurse - Psychiatric Nursing

Bailie Henderson Hospital School of Nursing

Drug And Alcohol

Certificate IV in Alcohol And Other Drugs Work
Margaret Jane Hair