Margaux Mccarthy

• Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
• Produced food and drink products adhering to company quality and quantity standards.
• Maintained clean and attractive product displays to entice customer purchases.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Barista
• Operated dishwasher

• Customer service
• Barista
• Dishes
• Cleaning duties
• Point of sales
• Writing down orders
• Adaptable- ability to learn new skills and apply them to daily tasks, improving efficiency and productivity.
• Maintain excellent attendance records
• Punctual
• Flexible availability; night, weekend, and holiday shifts.

Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.

• Assisting clients
• Cleaner
• Point of sales
• Responding to phone calls
• Displaying new objects and furniture in the shop
• Serving clients
• Recording all product sales
• Helped customers find merchandise and assisted with sizing and accessories.
• Remained calm and composed in tense situations involving angry or upset customers.
• Greeted customers entering store, offering assistance with all requirements.

• Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
• Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
• Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
• Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
• Completed credit payments via card processing systems.
• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Kept register accurate through correct billing, payment processing and cash management practices.
• Noted special patron requests and followed up with kitchen to confirm delivery.

• Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
• Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
• Maintained updated list of emergency contact information and child's health information in case of emergencies.
• Played games, worked on puzzles, and read books to young children.-Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

• Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
• - Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
• Maintained updated list of emergency contact information and child's health information in case of emergencies.
• Prepared healthy, age-appropriate snacks and meals.

• Supervised two Young boys during Day time and over night

• Administration computer work
• Assisting clients
• Cashier
• Cleaner
• Preparing wine orders
• Sending emails to clients
• Answering phone calls