Margie Carsburg
Tweed Heads
Summary
Experienced and organised Office Manager with administrative management. Able to prioritise projects and multitask effectively. Highly dependable, ethical and reliable support officer. I am a personable, reliable, caring, compassionate and able to easily build relationships with seniors and their families. I pride myself on attention to detail and accuracy, and clients always treated with respect and honesty.
Overview
40
40
years of professional experience
Work History
Office Manager
Aspie Kids Academy
10.2020 - 12.2023
- Managing and streamlining office operations including diary appointments, all accounts and ordering of stock
- Opening and closing of premises
- Waiting in patients and checking all database materials are up to date including MHCP number of visits and billing
- Handled all sensitive information with discretion, maintaining confidentiality of company and personal records
- Liasing with psychologists and support offices regarding booking and messages
- Maintained accurate financial records by reconciling accounts payable through patient billings direct to Medicare, NDIS agencies and self managed clients
- Weekly checking off payments from bank statements and sending reminders for overdue accounts
- Oversaw maintenance requests by coordinating with suppliers or body corporate management to address repairs or faults.
- At the end of day printing settlement statement of all incoming payments
Medical Receptionist
Grange Road Medical & Hunter Street Medical
03.2019 - 10.2020
- Opening and closing of premises as required
- Opening the treatment room and maintaining fridge temperatures
- Waiting in patients and checking all database materials
- Patient billings direct to Medicare and private billings
- Answering phone call whilst constantly checking emails and looking for urgent tasks
- At the end of day prepare banking sheet by finalising all outstanding accounts, printing of totals from EFPOS machines, adding cheques, counting both tills
- Faxing and emailing documents in doctor’s tray.
Volunteer
St Andrews Ipswich Private Hospital
07.2018 - 03.2019
- Meet and greet patients at reception and collect patient files
- Assisting in the Infusion Centre with maintaining cleanliness of the area to keep patients comfortable
- Assisting the rehabilitation team by educating at risk patients with falls prevention education
- Assist executive staff with mail outs, photocopying, scanning, laminating and preparation and collation of patient files.
School Support Officer
Griffith University, Gold Coast Campus
02.2012 - 01.2017
- Manage marketing events for the school including Open Day, Orientation and Experience Days for high schools and Science Careers Evenings
- Coordinate and manage student orientation in February and July each year
- Coordinate and manage the peer mentoring program as well as update the 1st year handbook and peer mentoring guide in conjunction with the Student Engagement and Retention Coordinator, Student Success Advisor and the first year Convenor
- Primary contact person and coordinator of the Griffith Chem program for high school
- Administrator for the Honours program for Science students on the Gold Coast
- Support officer to the four heads of discipline within the school which includes organizing promotional materials such as posters and flyers and act as Secretary for their discipline specific meetings including taking minutes.
Executive Assistant
Pro Vice Chancellor (International) Griffith Uni
04.2011 - 12.2012
- High level administrative support to the Pro Vice Chancellor (International) including drafting correspondence, reports and submissions
- Review all telephone enquiries directed to the Pro Vice Chancellor (International) and respond directly or refer calls to the appropriate area
- Organise all diary appointments and meetings on behalf of the Pro Vice Chancellor (International) and receive enquiries, making appropriate appointments or referrals if necessary
- Organise all interstate and international travel including itineraries, accommodation and processing all payments using the Pro Master finance systems for reconciliation.
School Secretary
School of Environment
11.2005 - 04.2011
- Day to day administration of the school – including confidential and general typing, answering telephone, student enquiries and emails from staff, students and outside organizations
- Provide assistance as required to the Head of School – including collating, calculating academic semester schedules, all office administration and diary appointments
- Organise catering and room bookings for staff within the School for informal school meetings
- Liaison and publicity officer for Orientation Day, Experience Days, Open Days, Career Nights which includes organizing speakers, posters, student and staff emails plus bookings of necessary equipment
- Previous to these positions I have held other positions at Griffith University and also Queensland Transport.
Education
High School Diploma -
Kedron State High School
Wooloowin, QLDOffice And Business Skills Diploma
Kangaroo Point Business College
Kangaroo Point, QLDSkills
- Business Administration
- Completed Happiness Trap course
- Power Diary
- Diploma – Office and Business Skills
- First Aid including Mental Health
- Prac Soft
- Blue Card
- Essential client skills
- Best Practice
- First Aid Certificate
- Managing Aggressive Behaviour
- Microsoft Office
- BSBMED301-AQT
- Interpret and apply Medical knowledge
- Triage in General Practice settings
- Building Fire Warden
Gardening, Dancing, Walking on the beach, Socialising with friends
My hobbies include cooking, gardening, dancing, walking on the beach and socialising with friends.
Timeline
Office Manager
Aspie Kids Academy
10.2020 - 12.2023
Medical Receptionist
Grange Road Medical & Hunter Street Medical
03.2019 - 10.2020
Volunteer
St Andrews Ipswich Private Hospital
07.2018 - 03.2019
School Support Officer
Griffith University, Gold Coast Campus
02.2012 - 01.2017
Executive Assistant
Pro Vice Chancellor (International) Griffith Uni
04.2011 - 12.2012
School Secretary
School of Environment
11.2005 - 04.2011
High School Diploma -
Kedron State High School
Office And Business Skills Diploma
Kangaroo Point Business College