Margie Palima
Werribee,Australia
Summary
Hardworking housekeeping room attendant bringing years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environment.
Overview
3
3
years of professional experience
Work History
Public Area Cleaner
Quest Apartment Hotels
06.2022 - Current
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Housekeeping Team Leader
Quest Apartment Hotels
05.2022 - Current
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
Office Cleaner
ISS Facility Services
05.2022 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
Housekeeping Room Attendant
Quest Apartment Hotels
03.2022 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Room Attendant
THE RITZ-CARLTON HOTEL
04.2024 - Current
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Improved guest satisfaction by ensuring all rooms met hotel's strict cleanliness and presentation standards.
Supervisor Trainee
The Ritz Carlton Hotel
06.2024 - Current
- Increased employee performance through effective supervision and training.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Trained and mentored new staff on cleaning and safety protocols.
- Trained new hiring staff to ensure met hotel standard cleanliness.
Education
High School -
Bislig National High School
Philippines Monster Kitchen University
Philippines 04.2017
Skills
Hardworking
Fast leaner
Self motivated
Reliable
Attentive
Teamwork
Friendly
Timeline
Supervisor Trainee
The Ritz Carlton Hotel
06.2024 - Current
Room Attendant
THE RITZ-CARLTON HOTEL
04.2024 - Current
Public Area Cleaner
Quest Apartment Hotels
06.2022 - Current
Housekeeping Team Leader
Quest Apartment Hotels
05.2022 - Current
Office Cleaner
ISS Facility Services
05.2022 - Current
Housekeeping Room Attendant
Quest Apartment Hotels
03.2022 - Current
High School -
Bislig National High School
Monster Kitchen University
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