Margie Saylor
Heatley,Qld
Summary
Dedicated food service team member with a proven track record in maintaining cleanliness and adhering to food safety protocols. Expertise in collaborating with diverse team members to enhance operational efficiency and improve patient experiences through delivering of meals and tea and coffee services
Overview
24
24
years of professional experience
Work History
Food Services
Townsvlle University Hospital
Townsville, QLD
07.2025 - Current
- Coordinated with team members to streamline food service operations.
- Followed food safety protocols to prevent contamination and ensure quality.
- Serve meals to patients in a friendly and courteous manner.
- Served tea and coffee to patients, improving their comfort during hospital stay.
- Executed cleaning and sanitization of work areas, equipment, utensils, dishes, and silverware to maintain hygiene standards.
- Maintained cleanliness and sanitation of kitchen equipment and work areas.
- Performed a variety of duties related to food service.
Team Member
Coles
Thuringowa, Australia
09.2018 - 11.2026
- Customer Service
- Stocking and Merchandising
- Cashiering
- Cleaning and Maintenance
- Team Collaboration
- Monitored compliance with regulations to maintain operational standards.
- Product Knowledge
- Inventory Control
- Flexible Tasks
- Cash Handling
- Delivered friendly customer service across Coles front-end operations
- Processed checkout transactions and handled cash and card payments
- Replenished shelves and maintained Coles product presentation standards
- Followed Coles cleaning procedures and maintained safe work areas
- Maintained a clean and organized work area throughout shift.
Team Member
Coles
Aitkenvale, Australia
07.2015 - 09.2018
Team Member
Coles
Casula, Australia
09.2012 - 07.2015
Banquet and Functions
Accor Australia
Brighton LeSands, Australia
05.2005 - 01.2008
Banquet and Functions
Accor Australia
Sydney, Australia
05.2003 - 05.2005
- Food and Beverage Service
- Event Setup and Breakdown
- Customer Service
- Facilitated clear communication among team members to ensure smooth event execution
- Monitored guest satisfaction and addressed concerns promptly to improve overall experience
- Identified issues and implemented effective solutions to enhance service quality
- Worked closely with team members to achieve goals
- Ensured accuracy by carefully reviewing tasks
- Adherence to Policies and Procedures
Education
RSG -
Galaxy Training Australia
Townsville12.2023
RSA -
Galaxy Training Australia
Townsville11.2022
Certificate II - Hospitality Operations
TAFE NSW
NSW07.2002
References
Service Manager
Zac Davis
0418 317b698
zacharydaviss26@gmail.com
Timeline
Food Services
Townsvlle University Hospital
07.2025 - Current
Team Member
Coles
09.2018 - 11.2026
Team Member
Coles
07.2015 - 09.2018
Team Member
Coles
09.2012 - 07.2015
Banquet and Functions
Accor Australia
05.2005 - 01.2008
Banquet and Functions
Accor Australia
05.2003 - 05.2005
RSG -
Galaxy Training Australia
RSA -
Galaxy Training Australia
Certificate II - Hospitality Operations
TAFE NSW