Summary
Work History
Education
Skills
Interests
Timeline
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Marguerite Fortino

Coorparoo,QLD

Summary

Motivated Hospitality Professional with strong customer service and problem-solving skills. Provided exceptional dining experiences while collaborating with team members to enhance workflow during peak hours. Committed to maintaining high standards of service and supporting team objectives.

Work History

Waitressing, Bar and Cafe

The Willow, Moorooka
Moorooka, QLD
  • Provided exceptional customer service, ensuring positive dining experiences for patrons.
  • Managed inventory and maintained cleanliness of bar and cafe areas.
  • Collaborated with team members to optimize workflow during peak hours.
  • Assisted in training new staff on menu items and service standards.

Barista

The Coffee Corner, Fernie Canada
Fernie, Canada
  • Prepared and served high-quality coffee beverages according to customer specifications.
  • Engaged with customers to provide personalized service and promote menu items effectively.

Hospitality Assistant

Juice Bar, London U.K.
London, U.K.
  • Assisted with daily operations, ensuring smooth service delivery and customer satisfaction.
  • Supported team members during peak hours, enhancing overall efficiency in service.

Waitressing, Barista

Chocolate Cottage Cafe
Toowoomba, QLD
  • Assisted customers with menu selections, providing recommendations based on preferences.
  • Operated espresso machines and grinders, troubleshooting minor issues to maintain workflow efficiency.

Hospitality -Waitressing

Montezuma's Mexican Restaurant
Toowoomba, QLD
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely order fulfillment.

Retail Sales Associate

Market Stall Holder
Fernie, Canada B.C.
  • Maintained organized merchandise displays to attract customer attention and encourage sales.
  • Designed Jewellery and fashion garments for sale/purchase.

Fashion Retail Assistant 2IC

Jacqui - E
Toowoomba, QLD
  • Assisted customers with product selection and provided personalized service to enhance shopping experience.
  • Maintained visual merchandising standards, ensuring displays aligned with brand guidelines.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Collaborated with team members to achieve daily sales goals and improve overall store performance.

Education

Year 12

Downlands College
Toowoomba, QLD

Bachelor of Education

University of Southern Queensland
Toowoomba, QLD
2002

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Interests

  • Enjoy experimenting with different ingredients and flavors in the kitchen

Timeline

Waitressing, Bar and Cafe

The Willow, Moorooka

Barista

The Coffee Corner, Fernie Canada

Hospitality Assistant

Juice Bar, London U.K.

Waitressing, Barista

Chocolate Cottage Cafe

Hospitality -Waitressing

Montezuma's Mexican Restaurant

Retail Sales Associate

Market Stall Holder

Fashion Retail Assistant 2IC

Jacqui - E

Year 12

Downlands College

Bachelor of Education

University of Southern Queensland

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Marguerite Fortino