Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marguerite Iannuzzi

Sydney ,NSW

Summary

I excel as a dynamic leader, adept at inspiring and fostering constructive team synergy to achieve objectives. Organised, enthusiastic, and reliable, I effectively juggle diverse tasks with an optimistic outlook. I eagerly embrace extra duties to support team objectives. With extensive experience spanning over 15 years in customer service and event/travel coordination, I am dedicated to nurturing professional connections to enhance profitability and business success.

Overview

29
29
years of professional experience

Work History

Stay at Home Mum

Home
06.2010 - Current


  • Self-motivated, with a strong sense of personal responsibility.
  • Ensuring appointments, shopping, cooking, cleaning and all round house is handled.
  • Worked effectively in fast-paced environments.
  • Caring for four children

Parents and Friends Representative

St Francis Xavier Primary School
01.2019 - 04.2024
  • Liaise with the principal/teachers to coordinate and organise school fundraiser events
  • Middle body to communicate with school any positive/negative feedback from parents.
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.

Team Leader

Flight Centre Travel Group
07.2002 - 09.2015
  • Supervised team members to confirm compliance with set procedures.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Interviewed and trained new emolyees

Food and Beverage Attendant

Parkroyal Hotel
04.2000 - 04.2002
  • Maintained clean and organised restaurant to comply with hygiene and health regulations.
  • Processing of food and beverage orders.
  • Greeted and seated guests to provide a friendly and welcoming experience.

Retail Assistant

Review Australia
04.1999 - 04.2001
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
  • Weekend relief manager

Crew Trainer

McDonalds
04.1995 - 04.1998
  • Trained other employees in customer service, food safety, and performance requirements.
  • Worked front counter, drive-thru amd party hostess.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Diploma Of Business Studies -

TAFE
Measowbank

Skills

  • Adaptability to work under pressure
  • Reliability and punctuality
  • Work well in a team
  • Eager to learn new skills
  • Customer service
  • Leadership
  • Problem-Solving

Timeline

Parents and Friends Representative

St Francis Xavier Primary School
01.2019 - 04.2024

Stay at Home Mum

Home
06.2010 - Current

Team Leader

Flight Centre Travel Group
07.2002 - 09.2015

Food and Beverage Attendant

Parkroyal Hotel
04.2000 - 04.2002

Retail Assistant

Review Australia
04.1999 - 04.2001

Crew Trainer

McDonalds
04.1995 - 04.1998

Diploma Of Business Studies -

TAFE

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Marguerite Iannuzzi