Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maria Armatas

Noble Park,VIC

Summary

Versatile and dynamic Salon Owner with a proven track record from Politis Hair to self-employment, excelling in staff management and strategic planning. Achieved significant business growth through meticulous attention to detail and robust problem-solving skills. Expert in health and safety regulations, fostering a culture of high client satisfaction and employee engagement.

Overview

29
29
years of professional experience

Work History

Salon Owner

Self-employeed
08.2012 - Current
  • Executed promotional events aimed at expanding client base.
  • Facilitated meetings for goal discussion and concern resolution.
  • Recognized outstanding employee performance to boost morale and engagement.
  • Tracked expenses and earnings regularly at frequent intervals.
  • Coordinated staff schedules alongside handling inventory and financial reports for the salon.
  • Evaluated client demands and recommended the most effective solutions.
  • Developed an incentive initiative to motivate customer retention and referrals.
  • Monitored adherence to compliance guidelines through regular evaluations.
  • Oversaw daily salon operations and performed general salon tasks.
  • Achieved higher client satisfaction by providing tailored consultations.
  • Built strong supplier relationships to secure favorable terms.
  • Streamlined appointment bookings through modern scheduling software.
  • Created a positive work atmosphere via open communication.
  • Enhanced salon layout to maximize efficiency.
  • Supervised salon equipment upkeep to guarantee peak performance.
  • Developed precise budgets considering costs and fees for smooth business operations.

Salon Assistant

Politis Hair
08.2007 - 08.2012
  • Facilitated client preparation prior to receiving hair care.
  • Ensured all required tools were clean and sanitized.
  • Delivered outstanding service and assistance to both walk-in and scheduled customers.
  • Efficiently managed client appointments and addressed concerns.
  • Maintained hygiene standards to minimize risk of disease transfer in shared environment.
  • Cultivated a welcoming atmosphere for clients.
  • Scheduled appointments and processed payments.
  • Facilitated smooth transactions by timely processing payments.
  • Scheduled new appointments via phone calls.
  • Created custom hair color solutions for clients.
  • Maintained organization through effective stock management.

Barber

Menz Only
09.1999 - 08.2007
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Hairdressing Apprentice

Scruples Unisex
01.1996 - 09.2000
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
  • Gained proficiency in various hairdressing techniques, such as cutting, coloring, and styling, through hands-on training under experienced stylists.
  • Contributed to a clean and organized work environment by maintaining proper sanitation of tools and workstations.
  • Collaborated with senior stylists on complex procedures for optimal results and skill development.

Education

Certificate III - Hairdressing

Victoria University
Melbourne, VIC
06-1998

High School Diploma -

Lyndale Secondary Collage
Dandenong
12-1995

Skills

  • Planning and execution
  • Health and safety regulations
  • Supervisory skills
  • Employee training
  • Appointment scheduling
  • Staff management
  • Strategic planning
  • Human resources administration
  • Business growth and retention
  • Problem-solving
  • Time management
  • Attention to detail

Accomplishments

  • Supervised team of 6 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved streamline appointments and bookeeping by introducing Simple Salon for appointments and stock control tasks.
  • Resolved product issue through consumer testing.

Languages

Greek
Native or Bilingual
English
Native or Bilingual

Timeline

Salon Owner

Self-employeed
08.2012 - Current

Salon Assistant

Politis Hair
08.2007 - 08.2012

Barber

Menz Only
09.1999 - 08.2007

Hairdressing Apprentice

Scruples Unisex
01.1996 - 09.2000

Certificate III - Hairdressing

Victoria University

High School Diploma -

Lyndale Secondary Collage

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Maria Armatas