Maria Bagay
Ipswich
Summary
Dynamic professional with a proven track record in relationship building and sales target achievement, notably at skunkwear clothing and psyless shoes. Excelled in creating educational and welcoming environments across various roles, from early childcare to retail. Skilled in effective communication and problem-solving, consistently enhancing customer loyalty and operational efficiency.
Overview
28
28
years of professional experience
Work History
Educator in Early Childcare
Agency
05.2021 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Established strong relationships with parents through regular communication, fostering a supportive network for children..
- Collaborated with adults and children to provide safe and educational experience.
Sales Assistant
Payless Shoes Source
02.1999 - 03.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
Hair Dressing Salon Assistant
LeCel Hair Designs
12.2004 - 02.2009
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Retail Clothing Assistant
Skunk Wear Urban Wear
01.2003 - 11.2004
- Provided feedback to store management about customer preferences, popular items, and potential areas for improvement within the clothing department.
- Processed transactions accurately using the point of sale system, ensuring proper payment handling and customer .
- Participated in seasonal inventory counts, contributing to accurate recordkeeping and minimizing loss prevention issues.
- Contributed to store revenue growth by providing outstanding customer service, leading to repeat business and referrals.
Sales Assistant
David Jones
01.1997 - 01.1997
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Certificate III - Early Childhood Education And Care
Kkt College
Gold Coast, QLD12.2022
High School Certificate -
St.Francis College
Brisbane, QLDSkills
- Problem-solving
- Relationship building
- Lesson planning
- Conflict resolution
- Positive reinforcement
- Child development
- Store maintenance
- Merchandise display
- Multitasking
- Effective communication
- Customer engagement
- Sales target achievement
- Friendly and helpful
- Reliable and responsible
- Goal driven
- Building customer loyalty
Timeline
Educator in Early Childcare
Agency
05.2021 - Current
Hair Dressing Salon Assistant
LeCel Hair Designs
12.2004 - 02.2009
Retail Clothing Assistant
Skunk Wear Urban Wear
01.2003 - 11.2004
Sales Assistant
Payless Shoes Source
02.1999 - 03.2022
Sales Assistant
David Jones
01.1997 - 01.1997
Certificate III - Early Childhood Education And Care
Kkt College
High School Certificate -
St.Francis College
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