Vicki Dhulumbuyngu
Darwin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Casual Teacher
Milingimbi School
10.2019 - 01.2020
- Improved student comprehension by incorporating real-world examples and hands-on activities into lessons.
- Developed individualized learning plans for students with diverse needs, promoting academic success.
- Collaborated with colleagues to create interdisciplinary lesson plans to enhance the overall educational experience.
- Boosted student engagement by utilizing innovative teaching techniques, such as group projects and interactive games.
- Implemented differentiated instruction strategies to accommodate various learning styles and abilities within the classroom.
- Facilitated positive classroom environments by establishing clear expectations and maintaining consistent routines and procedures.
- Managed classroom behavior effectively, implementing discipline strategies that promoted respect and responsibility among students.
- Communicated regularly with parents regarding student progress, addressing concerns promptly and collaboratively developing solutions for academic challenges.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Helped students explore concepts with engaging, learning-focused activities.
Office Administration Specialist
CDP- Milingimbi
01.2017 - 12.2018
- Streamlined office processes by implementing efficient filing and organization systems.
- Increased productivity with the introduction of time management techniques for daily tasks.
- Enhanced communication between departments by organizing regular team meetings and conferences.
- Supported executive staff, managing calendars, scheduling appointments, and arranging travel plans for optimal efficiency.
- Maintained confidentiality of sensitive information through proper storage and disposal practices.
- Optimized office supply inventory by regularly reviewing usage patterns and restocking accordingly.
- Provided comprehensive administrative support to colleagues during peak periods or absences, enabling seamless business continuity.
- Demonstrated adaptability in adjusting quickly to changing priorities while maintaining high levels of accuracy in task execution.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Created and maintained detailed records of all office activities.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Coordinated travel arrangements for staff members.
Bank Teller
TCU Milingimbi
04.1996 - 11.2002
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided customer records, account statements and copies of checks.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Handled various accounting transactions.
Education
No Degree - English And Numeracy
STEPS Education
Darwin, NT02.2020
No Degree - Year 9
Milingimbi School
Darwin, NT12.1995
Skills
- Verbal and Written Communication
- Shared Governance
- Smart Board Technology
- Safety Awareness
- Client Satisfaction
- Educational Strategies
- Active Participation
Timeline
Casual Teacher
Milingimbi School
10.2019 - 01.2020
Office Administration Specialist
CDP- Milingimbi
01.2017 - 12.2018
Bank Teller
TCU Milingimbi
04.1996 - 11.2002
No Degree - English And Numeracy
STEPS Education
No Degree - Year 9
Milingimbi School
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