Maria Dhimitri
Hurstville,NSW
Summary
Highly motivated employee with a desire to take on new challenges, strong work ethic and adaptability. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2025
2025
years of professional experience
Work History
Practice Manager
Lighthouse Optometrists
2023 - Current
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Developed close working relationships with front office staff and optometrists.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Receptionist/Sales Associate
Orangetheory Fitness Miranda
2021 - 2023
- Enhanced customer engagement, boosting membership conversions by guiding visitors effectively
- Optimized administrative tasks, improving team efficiency and reducing client response times
- Collaborated with instructors and management to ensure seamless studio operations
- Handled multi-line phone system and mail distribution, ensuring smooth internal communication
- Provided exceptional customer service, assisting potential members through the enrollment process
Optical Dispenser
Specsavers Miranda
2017 - 2021
- Managed patient records, insurance verification, and preliminary testing while ensuring accuracy in customer measurements for optimal lens fitting
- Performed diagnostic evaluations and documented vision, improving patient outcomes
- Skillfully handled customer complaints, resolving issues promptly and professionally to maintain client loyalty.
- Assisted coworkers with complex cases, sharing expertise in lens materials, coatings, tints, and other optical options available to suit specific requirements.
- Provided support to store management by assisting with staff training, ensuring that new hires were knowledgeable of products and services offered.
Cashier
Cronulla Fruit Fair
2012 - 2016
- Delivered exceptional customer service, enhancing patron satisfaction and loyalty
- Processed payments accurately, minimizing errors and ensuring smooth transactions
- Maintained clean and organized work areas, boosting productivity and efficiency
- Assisted customers in locating products, resolving inquiries promptly
- Operated cash register efficiently, handling cash, checks, and credit card transactions
Education
High school certificate -
Woolooware High School
01-2015
Skills
- Schedule management
- Problem Solving
- Staff management
- New hire training
- Employee operations
- Training and mentoring
- Leadership
- Critical Thinking
Timeline
Practice Manager
Lighthouse Optometrists
2023 - Current
Receptionist/Sales Associate
Orangetheory Fitness Miranda
2021 - 2023
Optical Dispenser
Specsavers Miranda
2017 - 2021
Cashier
Cronulla Fruit Fair
2012 - 2016
High school certificate -
Woolooware High School
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