Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Maria Ferreira

Co. Galway

Summary

  • Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
  • Responsible Care Assistant enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.

Overview

6
6
years of professional experience

Work History

Health Care Assistant

Cuan Chaitriona Nursing Home
08.2018 - 06.2023
  • Assisted patients with a variety of activities of daily living such as bathing, dressing and eating
  • Monitored and recorded vital signals, including blood pressure, temperature and heart rate
  • Responded to call bells and completed frequent rounds to meet clients needs
  • Communicated observations of clients conditions to medical staff
  • Assisted in patient transfers using mechanical lifts and other assistive devices
  • Addressed patient needs promptly and effectively and provided emotional support to the patients and their family
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Delivered high standard of holistic care to patients to promote equality and dignity.

Bar Supervisor

Mick Byrne Bar
07.2017 - 12.2017
  • Followed alcohol awareness procedures for preventing intoxication
  • Demonstrated exceptional customer service skills and resolved customer complaints effectively
  • Managed cash and credit card transactions, including opening and cashing up the till
  • Maintained a clean and organized bar at all times
  • Mixed and served a variety of cocktails, beers and wines .
  • Completed bar opening and closing procedures.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Handled cash accurately and prepared nightly deposits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Worked with distributors to add new products to bar menu.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Education

QQ1 Level 5 - English

TEFL
Ireland
06.2023

QUALTEC Kildare - Manual Handling Trainer 10/2021 - Manual Handling

QUALTEC
Kildare
05.2017

CCFE - Nursing Studies

Castlebar College Of Further Education
Castlebar , Mayo
2016

Skills

  • Leadership
  • Dependable and Hardworking
  • Supporting Daily Living Needs
  • Mobility Support
  • Active Listening
  • Emotional Intelligence
  • Calm Under Stress
  • Honest and Punctual
  • Food and Beverage Management
  • Decision making
  • Safety Techniques

Additional Information

My previous employment shows i'm willing to work hard using my organisation and leadership skills. I am focused and attentive to detail when addressing high-volume task loads to meet deadlines.

I'm successful at managing multiple priorities with a positive attitude.

I have willingness to take on added responsibilities to meet team goals.

Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Being assigned as the Senior Carer in my

current job has helped me learn to be a team leader and stay calm under any pressure.

I have abilities in Letter writing, Audio typing, and Excel proficiency.

Languages

English
Full Professional
Portuguese
Full Professional
Spanish
Full Professional
Catalan
Limited Working

Timeline

Health Care Assistant

Cuan Chaitriona Nursing Home
08.2018 - 06.2023

Bar Supervisor

Mick Byrne Bar
07.2017 - 12.2017

QQ1 Level 5 - English

TEFL

QUALTEC Kildare - Manual Handling Trainer 10/2021 - Manual Handling

QUALTEC

CCFE - Nursing Studies

Castlebar College Of Further Education
Maria Ferreira