At Andcon Investments Pty Ltd, I excelled as an Office Manager, enhancing operational efficiency and team productivity through excellent office management and exceptional customer service. My achievements include streamlining document processing, reducing costs through meticulous budget oversight, and strengthening client relationships. Skills in organizational management and customer relations were pivotal to my success.
Overview
21
21
years of professional experience
Work History
Office Manager
Self Employed - Andcon Investments Pty Ltd
12.2003 - 03.2025
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records.
Oversaw office inventory activities by ordering and stocking and delivery receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings.
Streamlined office operations.
Highly experienced in scheduling bookings for vehicle (caravan) hire, performed pre- and post inspections and documenting any damage or issues.
Managed all company vehicles
Provided instructions on caravan operations and safety protocols.
Assisted in the recruitment process, conducting interviews and onboarding new employees.
Managed client relationships, negotiating contracts with clients and suppliers.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Streamlined document handling and processing.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Enforced office policies that aligned with company values and regulatory requirements.
Enhanced office operational efficiency by streamlining filing systems.
Oversaw office budget.
Education
Bachelor of Health Science - Health Science
Victorian University of Technology
Melbourne, VIC
Skills
Customer service
Office management, clerical support
Organizational skills
Office administration, mail handling, inventory control